Experience

Miracle Grand Convention Hotel

• Hospitality
• 1 - 100 Employee

• In-house English Trainer

  • Mar 2016 - Present

  • Conducts departmental survey to cater the needs of employees for English training • Conducts placement tests to employees to classify their levels of English • Create English courses tailored to the needs of the employees. • Teaches English Conversation to the key staff in the Front Office Department, Food and Beverage, Housekeeping, Sales and Marketing and Management level. • Conduct a visit to other 4 properties of Miracle Group. • Proofreads and edits internal memos, announcements, emails and related documents. • Interviews job applicants to know their English level. • Monitors the progress of the staff undergoing English trainings. • Evaluates the English proficiency of the employees after the training. • Assist guest services in the daily operations of the VIP Lounge at Suvarnavumi Airport and the newly opened Miracle Lounge at Don Muang Airport in terms of guests services. • Coaches and trains customer service, lounge attendants & housekeeping in the VIP lounge. • Coaches / Trains newly hired assistant managers, supervisors and staff in terms of giving services to the guests. • Evaluate the staff service communication performance. • Conducts a survey on customer satisfaction. Show less



American English Language School

• Germany
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Academic Manager

  • 2010 - Present

  • Training and Supervising foreign teachers at the assigned client school. • Oversees day-to-day operation and activities in the school. • Responsible for academic monitoring including regular communications with the students. • Develop and maintain professional relationship with colleagues. • Actively participate in building a culture of professionalism, confidence, and competence in the English language • Design, produce, customize, and utilize instructional materials, activities, and equipment that suit learning needs of students. • Establish and execute effective evaluation and feedback tool on the learning strategy and language curriculum • Focus on and deliver A.E in own conduct and behavior both internally and externally. • Continuously monitor and provide appropriate and timely feedback on students progress in learning English language • As necessary, conduct one-on-one coaching to Foreign teachers on improving English language skills • Coordinate with the School Principal, Academic Head, Thai teachers and foreign teachers. • Plan, prepare, and deliver language lessons/classes through various and engaging teaching techniques and methodologies. • Responsible for evaluating foreign teachers teaching performance. Show less



The Institute of International Studies, Ramkhamhaeng University

• Higher Education
• 1 - 100 Employee

• English Teacher

  • Oct 2004 - Sep 2009

  • Enhance the students ability to speak the foreign language naturally through a variety of classroom activities • Responsible for teaching English through listening and speaking, using the communicative approach. • Responsible for teaching English Conversation to Ramkamhaeng University Staff • Enhance the students ability to speak the foreign language naturally through a variety of classroom activities • Responsible for teaching English through listening and speaking, using the communicative approach. • Responsible for teaching English Conversation to Ramkamhaeng University Staff



Southville Foreign University

• Education Administration Programs
• 1 - 100 Employee

• Educational Consultant

  • May 2003 - Apr 2004

  • Recruit students for the school • Coordinate with guidance counselors regarding school presentation schedules, assessment, test and exhibits, promotional and information campaigns • Conduct school presentations at different secondary school • Conduct presentations for the MBA program • Maintain a database of prospective enrollees • Submit weekly reports and assist in the formulation of marketing strategies • Undertake information dissemination programs and reply to all inquires about the SCHOOL’S programs • Telemarketing Show less