Cornelia C.

IT Support Engineer at Eugen Seitz AG
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Contact Information
us****@****om
(386) 825-5501
Location
Zurich, Switzerland, CH

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Experience

    • Switzerland
    • Machinery Manufacturing
    • 1 - 100 Employee
    • IT Support Engineer
      • May 2022 - Present

    • Switzerland
    • Mechanical Or Industrial Engineering
    • 700 & Above Employee
    • ICT Operator
      • Jun 2020 - Apr 2022

      - user account administration (MS Active Directory and Azure Active Directory)- E-mail-account administration (Office 365)- 1st and 2nd Level Support- Project "Digitalisation Employee Onboarding"- client installation, configuration and administration with Matrix42 - user account administration (MS Active Directory and Azure Active Directory)- E-mail-account administration (Office 365)- 1st and 2nd Level Support- Project "Digitalisation Employee Onboarding"- client installation, configuration and administration with Matrix42

    • Netherlands
    • Automation Machinery Manufacturing
    • 500 - 600 Employee
    • IT
      • Feb 2019 - May 2020

      - Server administration (Win 2003, Win 2008, Win 2012, Win 2016)- VMware administration- Veeam Backup administration- user account administration (MS Active Directory)- user administration Infor Baan IV- client installation, configuration and administration- purchasing of hard- and software- Swisscom Fleetmanager- Project member of Ammega Group projects (SD WAN, O365, ERP migration)- 1st and 2nd Level Support - Server administration (Win 2003, Win 2008, Win 2012, Win 2016)- VMware administration- Veeam Backup administration- user account administration (MS Active Directory)- user administration Infor Baan IV- client installation, configuration and administration- purchasing of hard- and software- Swisscom Fleetmanager- Project member of Ammega Group projects (SD WAN, O365, ERP migration)- 1st and 2nd Level Support

    • Switzerland
    • Spectator Sports
    • 200 - 300 Employee
    • IT Administrator
      • Jan 2016 - Jan 2019

      - user account administration (MS Active Directory and Azure Active Directory)- NTFS concept and integration for 3rd party projects- user administration SAP- E-mail-account administration (Exchange 2007 and Office 365)- client installation, configuration and administration with SCCM- purchasing of hard- and software- evaluation of standard hardware, implementation of hardware-renewal- Office 365 migration project, Intune implementation- new employee process (Hardware order, account creation, mobile phone and abo order and configuration, client stageing and configuration, setup workplace, phone configuration)- Swisscom Fleetmanager- deputy IT Supporter Racetrack- Budget IT cost center- Administration IT department (invoices, contracts, licensing)- process creation

    • Switzerland
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • IT Service Desk
      • Feb 2012 - Dec 2015

      - deputy Support and administration of SharePoint 2010- 1st Level Support- user account administration (MS Active Directory 2010)- mailbox administration (MS Exchange 2012)- final tasks Windows 7 migration (not compatible tools and hardware)- deputy Teamleader- deputy hard- and software purchasing - deputy Support and administration of SharePoint 2010- 1st Level Support- user account administration (MS Active Directory 2010)- mailbox administration (MS Exchange 2012)- final tasks Windows 7 migration (not compatible tools and hardware)- deputy Teamleader- deputy hard- and software purchasing

    • France
    • Hospitality
    • 700 & Above Employee
    • IT Administrator
      • Apr 2007 - Jan 2012

      - Migration Novell eDirectory to Microsoft AD (Project 2010 to 2012) including Windows XP to Windows 7 (servers on VMware)- Keep track of budget for the migration project (deputy for the project leader)- Documentation of whole migration project (Steering Concept, Meeting Minutes, Budget Plans)- Responsible for the central VMware infrastructure (hosting of 20 servers for worldwide central services)- Microsoft License responsible for Hotels & Resorts in coordination with the Mövenpick Group (holder of Select Contract)- Responsible for the IT infrastructure in Swiss and German hotels with all the hospitality specific applications like Protel, VingCard etc.- Implementing the policies and guidelines of Mövenpick Hotels & Resorts- Maintaining of Novell, Windows 2003 and Windows 2008 servers for the hosting of hotel specific applications- Budgeting of IT expenditures for the hotels- Mobile Phone Fleetmanager (Swisscom)- Training and support for the 1st level support on site

    • IT Teamleader
      • Jul 2006 - Feb 2007

      - Evaluate the need of teammembers, recruiting, training- Coordination and preparation of requested applications for the MSI-packaging- Issue coordinations between IBM Romania and my team- Appraisal interviews- Reporting to Projectmanagement- Attending status meetings - Evaluate the need of teammembers, recruiting, training- Coordination and preparation of requested applications for the MSI-packaging- Issue coordinations between IBM Romania and my team- Appraisal interviews- Reporting to Projectmanagement- Attending status meetings

    • Switzerland
    • Staffing and Recruiting
    • 1 - 100 Employee
    • IT Teamleader
      • Jul 2006 - Feb 2007

      - Evaluate the need of teammembers, recruiting, training- Coordination and preparation of requested applications for the MSI-packaging- Issue coordinations between IBM Romania and my team- Appraisal interviews- Reporting to Projectmanagement- Attending status meetings - Evaluate the need of teammembers, recruiting, training- Coordination and preparation of requested applications for the MSI-packaging- Issue coordinations between IBM Romania and my team- Appraisal interviews- Reporting to Projectmanagement- Attending status meetings

    • office work, kitchen hand, cleaning, waitress
      • Nov 2005 - Jun 2006

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • IT Kundensupport
      • Jun 2001 - Oct 2005

      - Support of system administrators and developers- Final check of patches and new software versions and delivery to customers- Writing, updating and review of system documentations for software- Write defect reports / change requests / functional changes for software- Set-up and maintenance of internal Windows machines used for the project RVF (Remote Validation Facility)- Define and update processes and meet deadlines for projects and internal workflows - Support of system administrators and developers- Final check of patches and new software versions and delivery to customers- Writing, updating and review of system documentations for software- Write defect reports / change requests / functional changes for software- Set-up and maintenance of internal Windows machines used for the project RVF (Remote Validation Facility)- Define and update processes and meet deadlines for projects and internal workflows

    • Germany
    • IT Services and IT Consulting
    • Helpdesk (SIZ LAN-Supporter) and kaufm. Angestellte
      • Jan 1998 - Jun 2001

      - 1st and 2nd level support of Windows clients and servers as well as Novell networks, in-house and onsite with customers- Project Accounting- Assist Projectleader in ordering hard- and software. Controlling and Accounting contracts- Assistance for the Marketing Manager, compose texts and controll the stock of flyers- Deputy of buying department, ordering hard- and software for projects, control of the software stock - 1st and 2nd level support of Windows clients and servers as well as Novell networks, in-house and onsite with customers- Project Accounting- Assist Projectleader in ordering hard- and software. Controlling and Accounting contracts- Assistance for the Marketing Manager, compose texts and controll the stock of flyers- Deputy of buying department, ordering hard- and software for projects, control of the software stock

    • United States
    • Software Development
    • kaufm. Angestellte
      • Oct 1997 - Dec 1997

    • United Kingdom
    • Research Services
    • 700 & Above Employee
    • Language School
      • Mar 1997 - Oct 1997

    • Switzerland
    • Construction
    • 1 - 100 Employee
    • kaufm. Angestellte
      • Dec 1996 - Feb 1997

      - Administration (answer the phone and writing letters) for vendors- Writing offers and meeting the deadlines for its deposition- Attend meetings and record the meeting minutes - Administration (answer the phone and writing letters) for vendors- Writing offers and meeting the deadlines for its deposition- Attend meetings and record the meeting minutes

    • kaufm. Angestellte Qualitätssicherung
      • Jan 1996 - Nov 1996

    • apprentice
      • Aug 1992 - Dec 1995

Education

  • University of Cambridge
    Advanced Certificate, English
    2006 - 2006
  • Schweizerisches Informatik Zentrum
    SIZ LAN Supporter
    2001 - 2001

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