Roving Community Manager

• Jan 2022 - Present

Property Manager

• Nov 2017 - Nov 2021

Property Manager @ Village East Apartments ▪ November 2017 – March 2021 The John Stewart Company ▪ 337 Burkett Ave, Stockton, Ca 95205 Responsibilities include caring for and being responsible for the overall operation of the 486 unit property and the day-to-day implementation of policies, procedures and programs that ensures a well-managed, well-maintained building, ensuring compliance with all applicable regulatory agencies and federal, state and local laws; maintain acceptable… Show more Property Manager @ Village East Apartments ▪ November 2017 – March 2021 The John Stewart Company ▪ 337 Burkett Ave, Stockton, Ca 95205 Responsibilities include caring for and being responsible for the overall operation of the 486 unit property and the day-to-day implementation of policies, procedures and programs that ensures a well-managed, well-maintained building, ensuring compliance with all applicable regulatory agencies and federal, state and local laws; maintain acceptable occupancy levels, develops a supportive environment for all residents, managing onsite staff and their duties, interacting with and supervising vendors, and , working with the owner and/or Board of Directors. Preparing, submitting and responding to various agency audit requests such as HUD, CTCAC, BOND and investors. Show less Property Manager @ Village East Apartments ▪ November 2017 – March 2021 The John Stewart Company ▪ 337 Burkett Ave, Stockton, Ca 95205 Responsibilities include caring for and being responsible for the overall operation of the 486 unit property and the day-to-day implementation of policies, procedures and programs that ensures a well-managed, well-maintained building, ensuring compliance with all applicable regulatory agencies and federal, state and local laws; maintain acceptable… Show more Property Manager @ Village East Apartments ▪ November 2017 – March 2021 The John Stewart Company ▪ 337 Burkett Ave, Stockton, Ca 95205 Responsibilities include caring for and being responsible for the overall operation of the 486 unit property and the day-to-day implementation of policies, procedures and programs that ensures a well-managed, well-maintained building, ensuring compliance with all applicable regulatory agencies and federal, state and local laws; maintain acceptable occupancy levels, develops a supportive environment for all residents, managing onsite staff and their duties, interacting with and supervising vendors, and , working with the owner and/or Board of Directors. Preparing, submitting and responding to various agency audit requests such as HUD, CTCAC, BOND and investors. Show less

General Manager

• Sep 2012 - Mar 2017

I am responsible for ensuring the store is in good running condition. I do the daily paperwork, count the deposits, figure whether we are short or over for the day. I do the weekly order, call for gas loads when needed. I also handle most technical issues with our register and computer systems. I am the first person to be contacted when any of the three stores owned have an issue. In July 2015, I was promoted to General Manager. This made me responsible for two additional stores. I was also… Show more I am responsible for ensuring the store is in good running condition. I do the daily paperwork, count the deposits, figure whether we are short or over for the day. I do the weekly order, call for gas loads when needed. I also handle most technical issues with our register and computer systems. I am the first person to be contacted when any of the three stores owned have an issue. In July 2015, I was promoted to General Manager. This made me responsible for two additional stores. I was also responsible for Scheduling and ensuring all three stores had their grocery orders completed and entered into the MTC ordering system. I was responsible for handing almost any issue that came up, be it with registers or pumps. Call-ins were my responsibility to get covered. Any issues with paperwork was my job to decipher. I added and removed PLUs as needed on three different POS systems, as well as adding and removing Charge accounts for customers. Customer satisfaction is always the ultimate goal in all stores. Show less I am responsible for ensuring the store is in good running condition. I do the daily paperwork, count the deposits, figure whether we are short or over for the day. I do the weekly order, call for gas loads when needed. I also handle most technical issues with our register and computer systems. I am the first person to be contacted when any of the three stores owned have an issue. In July 2015, I was promoted to General Manager. This made me responsible for two additional stores. I was also… Show more I am responsible for ensuring the store is in good running condition. I do the daily paperwork, count the deposits, figure whether we are short or over for the day. I do the weekly order, call for gas loads when needed. I also handle most technical issues with our register and computer systems. I am the first person to be contacted when any of the three stores owned have an issue. In July 2015, I was promoted to General Manager. This made me responsible for two additional stores. I was also responsible for Scheduling and ensuring all three stores had their grocery orders completed and entered into the MTC ordering system. I was responsible for handing almost any issue that came up, be it with registers or pumps. Call-ins were my responsibility to get covered. Any issues with paperwork was my job to decipher. I added and removed PLUs as needed on three different POS systems, as well as adding and removing Charge accounts for customers. Customer satisfaction is always the ultimate goal in all stores. Show less

Customer Care Representative

• Mar 2008 - Apr 2011

Took calls from customers to resolve issues from billing to simple cellular device malfunctions. Took calls from customers to resolve issues from billing to simple cellular device malfunctions.

Assistant Manager

• Feb 2006 - Mar 2007

I managed employees and product. Took calls from customers placing orders and also assisted in producing quality products. I ensured customers were being taken care in all areas. Labor management, and food costs. as well as preparing product orders. Always ensuring the customer was the first priority. I managed employees and product. Took calls from customers placing orders and also assisted in producing quality products. I ensured customers were being taken care in all areas. Labor management, and food costs. as well as preparing product orders. Always ensuring the customer was the first priority.