Corinne Flemming
Office Administrator & Inside Customer Service Representative at Vanguard Cleaning Systems of Central PA- Claim this Profile
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Bio
Amy Shultz
It's rare that you find someone as helpful as Corinne. I had the pleasure of working with Corinne for a year at Visit Hershey & Harrisburg where we planned events and networked with Partners at VHH events. She has the ability to strike up a conversation with everyone she meets and make all feel welcome as soon as you walk in the door.
Amy Shultz
It's rare that you find someone as helpful as Corinne. I had the pleasure of working with Corinne for a year at Visit Hershey & Harrisburg where we planned events and networked with Partners at VHH events. She has the ability to strike up a conversation with everyone she meets and make all feel welcome as soon as you walk in the door.
Amy Shultz
It's rare that you find someone as helpful as Corinne. I had the pleasure of working with Corinne for a year at Visit Hershey & Harrisburg where we planned events and networked with Partners at VHH events. She has the ability to strike up a conversation with everyone she meets and make all feel welcome as soon as you walk in the door.
Amy Shultz
It's rare that you find someone as helpful as Corinne. I had the pleasure of working with Corinne for a year at Visit Hershey & Harrisburg where we planned events and networked with Partners at VHH events. She has the ability to strike up a conversation with everyone she meets and make all feel welcome as soon as you walk in the door.
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Credentials
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JA BizTown
JA of South Central PaMar, 2019- Sep, 2024
Experience
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Vanguard Cleaning Systems of Central PA
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United States
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Facilities Services
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1 - 100 Employee
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Office Administrator & Inside Customer Service Representative
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Nov 2020 - Present
Assist the management team in the support of the Unit Franchise Owners and Business Accounts with customer service. Organize and maintain all office files, materials and equipment. Maintains the region's CRM database for inside account customer service and Franchise Owners management. Performs specials projects as requested. Assist the management team in the support of the Unit Franchise Owners and Business Accounts with customer service. Organize and maintain all office files, materials and equipment. Maintains the region's CRM database for inside account customer service and Franchise Owners management. Performs specials projects as requested.
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Visit Hershey & Harrisburg
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United States
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Travel Arrangements
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1 - 100 Employee
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Visitor and Partnership Services Manager
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Apr 2019 - Jul 2020
My primary role is to provide timely and accurate information to potential visitors and administrative support to the organization and investing partners. Some of my responsibilities are to oversee Travel Guide fulfillment and tracked monthly and quarterly consumption. I serve as the primary point of contact for visitor inquires. I provide ongoing support to the Partnership Director in securing, maintaining and servicing investing Partners. I am also the primary Customer Relationship management (CRM) resource for all staff and the resource for Partner Extranet assistance. Show less
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Shaner Hotels
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United States
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Hospitality
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200 - 300 Employee
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Director of Sales
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Mar 2018 - Oct 2018
Responsible for generating top line revenue and management of all aspects of the Sales and Catering Departments. Developed and implemented monthly sales action plans and conducted direct selling activities to meet hotel sales goals. Managed a Sales Coordinator to ensure productivity and worked with other managers on the team to provide a quality work environment. Responsible for generating top line revenue and management of all aspects of the Sales and Catering Departments. Developed and implemented monthly sales action plans and conducted direct selling activities to meet hotel sales goals. Managed a Sales Coordinator to ensure productivity and worked with other managers on the team to provide a quality work environment.
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Director of Sales
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Nov 1999 - Feb 2018
Led pre-opening sales and marketing efforts. Establish and maintain accounts through direct sales, networking while building group and corporate base business. Involved with our weekly revenue management meetings and has successfully increased Hotel's yearly budget on an average of 3-4%. Led pre-opening sales and marketing efforts. Establish and maintain accounts through direct sales, networking while building group and corporate base business. Involved with our weekly revenue management meetings and has successfully increased Hotel's yearly budget on an average of 3-4%.
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Director of Sales
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Sep 1996 - Apr 1998
Developed marketing plan to exceed hotel's yearly budget by 4%. Led daily inventory sales strategy and weekly sales account meetings. Hired and trained new Sales Managers. Assigned market segments and key accounts to Sales department. Rotating Manager on duty of hotel operations.
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Sales Manager
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Feb 1994 - Sep 1996
Developed and captured extended stay business through continuous direct sales efforts. Consistently sold more room nights thanwere budgeted for most corporate accounts. Rotating on-site hotel manager.
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Education
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Slippery Rock University of Pennsylvania
Bachlor of Science, Parks & Recreation, Travel & Tourism Resort Management -
Harcum College
Associate of Science, Travel & Tourism