Experience

CustomSoft Romania

• Business Developer

  • Sep 2015 - Present

  - Following up new business opportunities.- Promote the company's vision, mission and core values.- Determining a client's business requirements and whether the products being considered are suitable.- Offer solutions based on customer needs.- Planning and preparing presentations.- Answering any questions the client might have.- Preparing specific reports.

• Technical Support

  • Mar 2015 - Present

  - Customer support by phone or email for using the platform/ applications.- Gathering customer’s information to determine the issue and registrate it in the ticketing system.- Collaboratively working with team members to insure timely responses and resolutions to customer problems.- Understanding and detailing requirements for the development wanted by the customer; validating customer requirements with the objectives and priorities; planning and having a clear record of which is to develop and is developing.- Communicate effectively with clients on open ticket status.- Remain current on all changes to the products and projects to accurately and consistently respond to inquiries. - Preparing daily and monthly activity reports of the team. Show less



Pint.ro (fostul rca-ieftin.ro) - PBA

• Inspector Insurance Coordinator

  • Sep 2009 - Feb 2015

  - Selling and promoting insurance products. - Coordination of subordinate colleagues: training, assistance, organization, motivation for achieving the targets. - Managing customer portofolio. - Achievement of monthly targets by attracting new customers and increasing the rate of renewal of insurance policies - Preparing monthly reports of agency's receipts; following their evolution by product types. - Preparing accurate and timely centralizers receipts; approving insurance policies issued by the insurer. - Proper management, orderly and secure of special documents. Show less


L'Oréal
• France
• Personal Care Product Manufacturing
• 700 & Above Employee
• Beauty Advisor

  • Sep 2006 - Jun 2009