Corianton (Corey) Blackham
Vice President Customer Experience at KLOwen Braces- Claim this Profile
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Topline Score
Bio
Justin McCabe
Corey is one of the most impressive people I've had the pleasure to work with. He is consistently upbeat and positive; admirably so even in the face of stressful situations. He is very clear in his communication; I was always impressed with his follow-up to ensure understanding and resolution of issues. I was impressed on frequent occasions at the depth of his knowledge and his ability to make complicated processes sound simple and understandable. He will be a valuable addition to any company and project. A pleasure to work with; skilled, and efficient at everything he does!
Dan German DDS
I emphatically endorse Corey. He is truly extraordinary in his customer service. I do not recall receiving such a high level of service consistently, at every interaction, from any other company or person. He inspires me!
Justin McCabe
Corey is one of the most impressive people I've had the pleasure to work with. He is consistently upbeat and positive; admirably so even in the face of stressful situations. He is very clear in his communication; I was always impressed with his follow-up to ensure understanding and resolution of issues. I was impressed on frequent occasions at the depth of his knowledge and his ability to make complicated processes sound simple and understandable. He will be a valuable addition to any company and project. A pleasure to work with; skilled, and efficient at everything he does!
Dan German DDS
I emphatically endorse Corey. He is truly extraordinary in his customer service. I do not recall receiving such a high level of service consistently, at every interaction, from any other company or person. He inspires me!
Justin McCabe
Corey is one of the most impressive people I've had the pleasure to work with. He is consistently upbeat and positive; admirably so even in the face of stressful situations. He is very clear in his communication; I was always impressed with his follow-up to ensure understanding and resolution of issues. I was impressed on frequent occasions at the depth of his knowledge and his ability to make complicated processes sound simple and understandable. He will be a valuable addition to any company and project. A pleasure to work with; skilled, and efficient at everything he does!
Dan German DDS
I emphatically endorse Corey. He is truly extraordinary in his customer service. I do not recall receiving such a high level of service consistently, at every interaction, from any other company or person. He inspires me!
Justin McCabe
Corey is one of the most impressive people I've had the pleasure to work with. He is consistently upbeat and positive; admirably so even in the face of stressful situations. He is very clear in his communication; I was always impressed with his follow-up to ensure understanding and resolution of issues. I was impressed on frequent occasions at the depth of his knowledge and his ability to make complicated processes sound simple and understandable. He will be a valuable addition to any company and project. A pleasure to work with; skilled, and efficient at everything he does!
Dan German DDS
I emphatically endorse Corey. He is truly extraordinary in his customer service. I do not recall receiving such a high level of service consistently, at every interaction, from any other company or person. He inspires me!
Experience
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KLOwen Ortho
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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Vice President Customer Experience
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May 2021 - Present
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VP of Operations
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Mar 2019 - May 2021
KLOwen is a custom braces system that reduces pain and time in braces for the patient and more than DOUBLES capacity with REDUCED overhead for the orthodontist, elevating profitability. We replace a one-size-fits-all process, which requires significant effort by the orthodontist to bend wires and shift bracket positions with a custom system which reduces the time it takes to treat patients. The custom braces/wires do the work instead, streamlining the braces process.
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OrthoSelect, LLC
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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DIBS Department Director
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Jan 2015 - Aug 2018
Directed DIBS Department during exponential growth rates; 112% in the last yearCollaborated with both executives and cross-functional teams on important issuesLed a team of 13 employees on production floor and ensured quality of all productsConducted product/process improvements and changes.Problem-solving initiatives: reduced a failure rate by 92% and resolved 3D-Printer issue that retained and reactivated customers.Trust-building customer service, leading to customer satisfaction and retentionOther responsibilities include sales, tech support, quality control, training, research, people management, and product/service management.*Note about DIBS Product: DIBS (Digital Indirect Bonding System) is a 3D-Printed Indirect Bonding tray for applying orthodontic braces. Show less
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Director of New Product Implementation
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Jan 2012 - Jan 2015
Developed design and processes of 3 new products.Created and implemented standardized workflow for new products, which brought new revenue to the company.Mastered sophisticated equipment like a CT industrial scanner and 3D-Printers for training.Took charge of all customer support and inquiries.Trained technicians to perform essential duties for newly implemented products.
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Production Manager
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Jan 2010 - Jan 2012
Led a team of 6 employees on production floor.Managed Receiving, Sorting, and Shipping.Ensured quality of all products.Collaborated with President to perform his tasks in his absence.
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Orthodontic Laboratory Technician
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Feb 2009 - Jan 2010
Fabricated orthdontic study models.Tasks included pouring up plaster, carving, polishing, and fixing blemishes.Doubled productivity within 6 months from hire date.Attained deadlines & goals leading to record growth rates.
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Epic Dental Studios
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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Dental Lab Technician
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Mar 2009 - Mar 2010
Fabricated crowns & bridges. Tasks include waxing, coating, casting, sand-blasting, ceramics, and staining. Reached personal & company goals of completing 400 units per month. Fabricated crowns & bridges. Tasks include waxing, coating, casting, sand-blasting, ceramics, and staining. Reached personal & company goals of completing 400 units per month.
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Fine Arts Dental Laboratory LLC (now Lynx Dental)
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Provo, Utah Area
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Business Management Intern & Dental Laboratory Technician
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Sep 2008 - Feb 2009
Advertised for the business and academy. Implemented an inventory tracking system. Made improvements to prescription forms. Updated employee handbook and other employee documents. Fabricated dental crowns, which tasks include waxing, coating, casting, sand-blasting, ceramics, and staining. Maintained equipment to meet optimum performance. Advertised for the business and academy. Implemented an inventory tracking system. Made improvements to prescription forms. Updated employee handbook and other employee documents. Fabricated dental crowns, which tasks include waxing, coating, casting, sand-blasting, ceramics, and staining. Maintained equipment to meet optimum performance.
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Education
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2004 - 2011
Utah Valley University
Bachelors Degree, Business Management; Lean Management, Operations Management; Organizational Behavior -
2008 - 2008
Fine Arts Academy of Dental Technology
Certification in Dental Technology, Dental Laboratory Technology/Technician -
1997 - 2001
Orem High School
General education
Community
