Corey Kidd

Principal Solution Architect at Uxopian
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Contact Information
us****@****om
(386) 825-5501
Location
Kansas City Metropolitan Area

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5.0

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Alain Escaffre

Corey led the development of one of the most successful software offerings at Hyland. Corey works with passion, he is a team leader, always amazingly responsive to its colleagues and customers.

Ben Truscott

Corey is a force of nature. I’ve had the pleasure of working with Corey in various capacities for many years, including the last several years with him as a Product Manager. During this time, Corey consistently demonstrated his ability to manage multiple products across different business units effectively. He ensured that each produced received the attention and resources necessary to achieve its goals. Corey’s commitment to customer engagement was exceptional. He was always looking for ways to understand the needs and preferences of his customers. He used this insight to guide product development decisions, result in a more customer-focused approach, which resulted in increased customer satisfaction and loyalty. In addition to his technical expertise, Corey's leadership and communication skills were also outstanding. He was able to effectively communicate the vision and goals of his products to cross-functional teams, inspiring them to work towards a common goal. His leadership skills were evident in the way they were able to motivate and guide his teams to achieve success. I highly recommend Corey for any role. He is a talented, dedicated and results-driven professional who would be an asset to any organization.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Principal Solution Architect
      • May 2023 - Present

      Uxopian teams are dedicated to helping organizations everywhere bring more value to their ECM content and business processes. With nearly two decades of industry experience and technical field expertise, we work hand in hand with your teams to deliver custom, cloud-based information management solutions. Uxopian teams are dedicated to helping organizations everywhere bring more value to their ECM content and business processes. With nearly two decades of industry experience and technical field expertise, we work hand in hand with your teams to deliver custom, cloud-based information management solutions.

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Manager
      • Sep 2020 - Apr 2023

      - Expand Product Management focus to drive development, strategy, and vision across six product areas - Including the industry leading Document Filters and Enterprise Search products- Responsible for creation of a more focused Search strategy - Exiting a market we had not recently been successful in, and focusing resources towards greater company goals- Created portfolio epics and business justifications for approval through Lean Portfolio Management- Write press releases detailing business value of new features to drive customer interest- Collaborate globally with internal and external developers and other stakeholders from many countries- Work with Marketing, Sales, and Corporate Strategy to create 3 year strategic plans to increase pipeline- Work proactively with customers to ensure their business problems are understood, and the best solutions are provided Show less

    • Product Owner / Product Manager
      • Oct 2018 - Sep 2020

      - Dual role including Product Management coverage for Rendering, Viewing, and Search products- Help drive creation and execution of modernization vision for Rendering, Search, and Viewing across all Hyland Products- Essential role in creating a team and defining work to create a new viewer, and surrounding components - New viewer essential to modernization vision, used in all modern Hyland web-based viewing products- Leadership role in both Document Filters and Enterprise Search reinvestment efforts - Collaborative effort spanning nearly every department working to identify market viability of products, and create collateral needed to relaunch products to drive new sales- Assumed PO responsibility for replacement of Snowbound, the largest ever replacement of a third-party library in OnBase - Resulting in $850K license cost savings annually- Participate in release activities, ensuring delivery of quality software meeting stakeholder needs - Make the release available from a variety of sources, and communicate availability to stakeholders Show less

    • Operations Specialist
      • Jul 2017 - Oct 2018

      - Tier 4 support, responsible for taking any necessary action to bring issues to resolution- Responsible for the Perceptive Content, Enterprise Search, and Document Filters products- Work closely with Development and Product Management to determine defect priority and strategic vision- Create training materials to enhance the skills of other support personnel and customers- Attend customer conferences as a presenter for Enterprise Search and Perceptive Content- Spent 6 weeks in Hyderabad, India assisting in the establishment of a new office - Personally oversaw a team of 8 people from training to being fully independent workers Show less

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Specialist, Support
      • Oct 2016 - Jul 2017

      - Escalated tier of support responsible for handling difficult cases, and more complex product lines- Create training materials and host classes to advance skills of other support personnel- Mentor to several individuals in the first tier of Support, assist them in growing their skillset- Take on manager assigned cases for heated customers, or process/ production down issues

    • Engineer, Support
      • Jan 2016 - Oct 2016

      - Learned to use and provide technical support for the Enterprise Document Imaging Suite, ImageNow- Included troubleshooting MSSQL and Oracle Databases- Provided technical support to a customer base of system administrators and end-users- Had a responsibility to update and create new articles for the company knowledgebase for use both internally and externally

    • ImageNow Student Technical Assistant
      • Sep 2014 - Dec 2015

      - Provide central ImageNow support to a customer base of departmental administrators - Includes 36 departments with 550 active users in Production - Assist in installing, developing, and maintaining ImageNow for departments throughout the University - Provide iScript (custom JavaScript based language) support when needed - Responsible for updating and creating new documentation on a wiki for internal use - Provide central ImageNow support to a customer base of departmental administrators - Includes 36 departments with 550 active users in Production - Assist in installing, developing, and maintaining ImageNow for departments throughout the University - Provide iScript (custom JavaScript based language) support when needed - Responsible for updating and creating new documentation on a wiki for internal use

  • K-State Libraries
    • Manhattan, KS
    • Student Specialist
      • Sep 2011 - Dec 2015

      - Maintain 250+ computers for 120+ staff - Work as an independent team with 4 other students - Saw several major projects to completion - Maintain 250+ computers for 120+ staff - Work as an independent team with 4 other students - Saw several major projects to completion

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Software Engineer Intern
      • Jun 2015 - Aug 2015

      - Triaged defects in source code - Collaborated with Support Services to provide problem analyses - Read and understand production code for Enterprise ECM product - Worked on Agile Kanban team using Rally - Triaged defects in source code - Collaborated with Support Services to provide problem analyses - Read and understand production code for Enterprise ECM product - Worked on Agile Kanban team using Rally

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Product Support Engineer Intern
      • Jun 2014 - Aug 2014

      - Learned to use and provide technical support for the Enterprise Document Imaging Suite, ImageNow - Included troubleshooting MSSQL and Oracle Databases - Provided technical support to a customer base of system administrators and end-users - Had a responsibility to update and create new articles for the company knowledgebase for use both internally and externally - Learned to use and provide technical support for the Enterprise Document Imaging Suite, ImageNow - Included troubleshooting MSSQL and Oracle Databases - Provided technical support to a customer base of system administrators and end-users - Had a responsibility to update and create new articles for the company knowledgebase for use both internally and externally

Education

  • Kansas State University
    Bachelor of Science, Management Information Systems
    2010 - 2015

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