Corey Ginn
Partner Support Representative at Expereo- Claim this Profile
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Topline Score
Bio
Credentials
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Operations Management Foundations
LinkedInDec, 2022- Nov, 2024 -
Marketing Analytics
University of Virginia Darden School of BusinessOct, 2021- Nov, 2024
Experience
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Expereo
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Netherlands
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Technology, Information and Internet
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400 - 500 Employee
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Partner Support Representative
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Jan 2022 - Present
As a Partner Support Rep, I have a multitude of diverse responsibilities that are both technical and interpersonal. This encompasses things like supporting agents and partners with global deals by working cross functionally with various teams (Legal, Finance, Engineers, Compliance etc) to see that the proper internet services are located and quoted and that this process is tracked efficiently. I use multiple programs and tools daily in this pursuit, like Excel, Salesforce, and our proprietary quoting program Boss6. Show less
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Ginn Brokers
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North Carolina, United States
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Insurance Broker
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Oct 2020 - Dec 2021
I contracted with multiple top rated insurance carriers like AIG, Liberty Bankers Life, and Mutual of Omaha to provide a top tier insurance experience. I also trained Insurance agents, instilling insurance principles and proper methodologies while ensuring adherence to NC state laws. I contracted with multiple top rated insurance carriers like AIG, Liberty Bankers Life, and Mutual of Omaha to provide a top tier insurance experience. I also trained Insurance agents, instilling insurance principles and proper methodologies while ensuring adherence to NC state laws.
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OneSupport
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Customer Support Team Assist (Operations)
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Feb 2019 - Sep 2020
I worked with a team of customer support representatives, overseeing the quality and proper execution of best practices. I built and managed processes and guidelines, ensuring the adherence to these in a call center environment while also troubleshooting various issues. I worked with a team of customer support representatives, overseeing the quality and proper execution of best practices. I built and managed processes and guidelines, ensuring the adherence to these in a call center environment while also troubleshooting various issues.
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Operations Manager
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Jun 2012 - Jan 2019
As a Operations Manager I oversaw all organizational activities of the business, encompassing hiring employees, managing quality assurance, overseeing three crews of employees and strategizing to improve processes. I was also responsible for building relationships and maintaining them, as well as creating a name people were familiar with in surrounding areas. As a Operations Manager I oversaw all organizational activities of the business, encompassing hiring employees, managing quality assurance, overseeing three crews of employees and strategizing to improve processes. I was also responsible for building relationships and maintaining them, as well as creating a name people were familiar with in surrounding areas.
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Education
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WAYNE SCHOOL OF ENGINEERING
High School