Experience

Freedom Concepts Inc.

• Canada
• Health, Wellness & Fitness
• 1 - 100 Employee

• Operations

  • Jul 2016 - Present

  Tasked with overseeing the daily operations of the business and coordinating / communicating key performance goals. Familiar with all areas of the business and can coordinate processes and operations across all departments in the organization including: Sales, Marketing, Customer Service, Finance and Accounting, Production, Human Resources, IT, and Engineering.

• Sales Team - Support Coordinator

  • Jan 2016 - Jun 2016

  Primary focus as Support Coordinator is to support the entire sales team as well as bridge communication between departments and ensure business processes are efficient and effective.



College Pro

• Canada
• Consumer Services
• 400 - 500 Employee

• Senior Franchise Owner

  • Oct 2012 - Dec 2015

  During three year career with College Pro, oversaw all marketing, sales, staffing, finances, production, and quality control of the business while completing full-time studies at University. Responsible for managing all areas of the business including business start-up, business planning, time and priority management, financial management, marketing, painting production, recruitment, interviewing, selection, staff training and development, payroll, customer service, conflict resolution, quality control and monitoring, and project management. Consistently lead 3 – 5 painting projects simultaneously at different locations throughout the city and resolved any conflicts with customers or staff. Attended numerous training conferences and received one on one personalized coaching from an executive coach. Responsible for maintaining extremely high quality levels on all projects, ranging in size from small residential to larger commercial jobs with a highly diverse clientele. Awards and Recognition: President's Award - 2013, 2014, & 2015 Customer Service & Reliability Award - 2013 Star Business Award - 2013 & 2014 Excellence Business Award - 2015 World Class Net Promoter Score (73.7% in 2015) College Pro Prairies Hall of Fame Inductee (2015) Show less


CET Contracting
• United States
• Construction
• Owner / Operator

  • Oct 2012 - Dec 2015