Experience

The Office Group

• United Kingdom
• Hospitality
• 300 - 400 Employee

• Member Host

  • Jan 2022 - Present

  •Assisting clients with their daily needs ensuring the client experience is a smooth one. • Booking meeting rooms for internal and external clients and making sure the meeting rooms are set up to standard. • Ensuring all health and safety is up to date for the building. • Maintaining of the building/work space. • Raising any issues with the relevant departments to ensure they are resolved in a quick manner. • Completing weekly building walks to ensure the building is always at its best. • Opening/ closing the building alone, ensuring that the correct procedures are done. • Admin – which involves email management, helping with IT issues, creating access cards, completing audits and mail handling. • Keeping up with compliance. • Call answering in a professional tone for different types of clients Show less



Candela Search

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Operations Administrator

  • Aug 2021 - Jan 2022

  • Proactive diary management, scheduling internal and external client and candidate meetings, conference / video calls, interviews-resolving and pre-empting any conflicts that may arise. • Building rapport with client and client-side admin teams. • Assistance and quality control in preparation of client deliverables such as update reports and formatting candidate resumes. • Ordering stationery and office equipment. • Planning in-house and off-site activities. • Working with office management to ensure team have tools and resources needed. • Formatting documents. • Sending out non-disclosure agreements. • Editing and proof-reading internal documents. • Creating documents using illustrator and Microsoft suites for external clients. Show less



Urban Outfitters

• United States
• Apparel & Fashion
• 700 & Above Employee

• Senior Team Leader

  • Sep 2019 - Aug 2021

  - Effectively running the shop floor. - Ensuring all staff members are delegated tasks and that those tasks are achieved efficiently. - Maintaining the motivation of staff during both peak and off-peak trading hours. - Replying to customer feedback surveys / emails, relaying the relevant feedback to the necessary parties and individuals. - Cashing up tills and sending out the relevant end of day emails. - Reading and analysing reports. - Filling out and filing confidential documents. - Responding to customer inquiries both face to face and on the phone. Show less



Converse

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Assocaite

  • Oct 2017 - Aug 2019

  my day to day responsibilities are: stock room management, aiding customers with requests, merchandising of the store, daily banking tasks, relaying the brand to customers, ensuring the shop floor is always neat, process refunds and following the opening and closing procedures. my day to day responsibilities are: stock room management, aiding customers with requests, merchandising of the store, daily banking tasks, relaying the brand to customers, ensuring the shop floor is always neat, process refunds and following the opening and closing procedures.



The Good Brownie Company

• London, United Kingdom

• Product Ambassador

  • Oct 2016 - Sep 2017

  Organising the transportation of the product to various office hubs within central London. - Ensure all product arrived in a timely fashion. - Help control various social media accounts to help promote upcoming events and products. - Building a rapport with customers to maximise repeat sales and representing the brand at corporate events. Organising the transportation of the product to various office hubs within central London. - Ensure all product arrived in a timely fashion. - Help control various social media accounts to help promote upcoming events and products. - Building a rapport with customers to maximise repeat sales and representing the brand at corporate events.



KENTUCKY FRIED CHICKEN

• Rhuddlan, Wales

• Team Member

  • Oct 2014 - Sep 2017

  KFC was my first job at 16 and it allowed me to learn how to work in a fast paced environment where being able to multi-task was crucial, my daily duties included: Taking food orders, food preparation, keeping the restaurant and back of house areas clean, cash handling in conjunction with this I also received customer service training to uphold a brands standards. KFC was my first job at 16 and it allowed me to learn how to work in a fast paced environment where being able to multi-task was crucial, my daily duties included: Taking food orders, food preparation, keeping the restaurant and back of house areas clean, cash handling in conjunction with this I also received customer service training to uphold a brands standards.