Experience

USDA

• United States
• Government Administration
• 700 & Above Employee

• IT Specialist

  • Aug 2021 - Present



Job Service North Dakota

• United States
• Government Relations Services
• 1 - 100 Employee

• • Jan 2019 - Jul 2021

  • ND Information Technology Department (ITD) liaison for the Fargo and Wahpeton offices.• Provide staff training as needed on software and various IT related issues including two-factor authentication, Microsoft Office Suite, Virtual Private Networks (VPN), cyber security concepts and practices, softphones, desktop and mobile workstations, and related peripherals. • Install, troubleshoot, and update softphone and VPN software. Troubleshoot staff workstations, network issues, account issues, printers, and video teleconferencing hardware.• In response to COVID-19, took the lead in transitioning 27 personnel to being work from home capable. Identified personal, administrative, and technical requirements of staff to determine the mobile workstation deployment and provided recommendations to ITD. Trained staff on new software and hardware and provided remote troubleshooting of issues via Microsoft Teams. Created easy to follow PDF guides and provided on the spot training as required to address concerns with new software.• Nominated for multiple state level awards for going above and beyond expectations. Show less

• • Jan 2018 - Jul 2021

  • Conduct in-depth interviews and comprehensive assessments with veterans to identify Significant Barriers to Employment (SBE’s) and to determine education, skills, and abilities.• Collaborate with community veteran resources to provide timely and appropriate referrals to ensure all needs are met. Work directly with the following orgs: Vet Center, VSO’s, VA, HUD VASH, ND Cares, veteran service organizations, homeless shelters, and Community Action.• Provide a wide range of services to veterans and eligible persons including Labor Market Research (LMR), training and career referrals, career and vocational guidance. Facilitate and present resume/cover letter writing and interview skills workshops to groups of veterans. Show less

• • Apr 2017 - Jan 2018

  • Aided job seekers with resumes and cover letter writing, job searching, and applications.• Provided in-depth case management services to qualified unemployment claimants under the RESEA (Reemployment Services and Eligibility Assessments) Grant ranging from: labor market information, resume critiquing, cover letter assistance and job search tools.



Air National Guard ND 119th Wing

• Fargo, ND

• Radio Frequency Transmission Systems Specialist

  • Dec 2015 - Jun 2021

  • Install, maintain, and troubleshoot IT infrastructure for 25+ buildings and 2,500 personnel. Pre-wire, install, terminate, test, and label ethernet, coax, fiber optic, and antenna cabling. Install equipment racks, power supply units, patch panels, switches, routers, modems, intercom systems, and radios. • Conduct quality assurance evaluations on 25+ comm closets to ensure cleanliness, cable management, proper grounding, temperature and humidity within acceptable ranges, and fire extinguisher availability. • Manage Electro Static Discharge Sensitive (ESDS) and Corrosion Prevention and Control (CPC) Programs. Provide and document training for 20+ personnel on proper ESDS and CPC procedures. Ensure applicable sections have ESD workstations equipped with serviceable ESD mats and continuous monitoring devices. • Assist military and civilian customers with solving communications equipment related issues. • Program radios with/without cryptology for US Army and Air National Guard personnel to ensure uninterrupted communication in daily operations and emergency response situations. • Install radios and associated equipment in various types of vehicles for different agencies on base including emergency response, civil engineering, and munitions maintenance. Show less



Ahern Rentals

• United States
• Construction
• 700 & Above Employee

• Equipment Safety Trainer

  • Nov 2015 - Feb 2017

  • Oversaw customer service/dispatch counter. Utilized excellent verbal communications to ensure customers were fully satisfied with their experience. Provided on the spot equipment familiarization to customers. Prepared rental quotes, invoices, contracts, pickup and delivery dispatches, as well as any other documentation required by customers or other branches. • Scheduled/Instructed classes on the safe operation of rough terrain forklifts, warehouse forklifts, and booms. Classes included verbal instruction, written tests, video, demonstration of prior to use inspections, capabilities and limitations, emergency procedures, and the safe handling of the equipment. • Performed safety inspections on heavy equipment before and after each rental. Show less



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• • Aug 2013 - Dec 2015

  • Issued/tracked individual equipment, cold weather gear and chemical warfare training gear, valued at approximately $500k, for 278 personnel.• Compiled equipment/personnel/training data into a monthly Status of Resources and Training report. Briefed information directly to squadron leadership and updated the online database for review at top levels of Air Force leadership.• Prepared airmen for deployments which included scheduling appointments, directing airmen to services provided on Minot AFB and ensuring dependents were cared for during the deployment. Show less

• • Apr 2011 - Jul 2013

  • Planned, scheduled and directed command and control operations for 293 personnel and special weapons mission support requirements.• Coordinated with on base agencies to provide security, emergency response, and equipment breakdown assistance.

• • May 2009 - Apr 2011

  • Led a team of 3-7 technicians on multiple tasks during 6 QA evaluations with zero defects.• Direct supervisor of up to eight airmen. Provided counseling on personal and career issues, assisted with career progression and referred them to base and community agencies to meet needs.• Developed comprehensive quality deficiency reporting guide. Increased trained personnel by 80%, reduced report preparation time by 50%.

• • Apr 2007 - May 2009

  • Conducted semi-annual inventory to ensure 100% asset accountability. Accountability results briefed at top levels of US Government.• Worked closely with the Department of Energy to transport and load over 300 nuclear weapon components in compliance with the congressionally mandated weapons drawdown.

• • Dec 2003 - Apr 2007

  • Performed inspection, maintenance, electrical checkout, troubleshooting, repair, and corrosion control on $5.5bil nuclear weapons stockpile.