Experience

PLACE designers inc

• United States
• Architecture and Planning
• 1 - 100 Employee

• Chief Executive Officer

  • Nov 2020 - Present

• Operations Manager

  • Sep 2013 - Nov 2020



BWM Group

• Round Rock Texas

• Operations Manager

  • Aug 2013 - Nov 2020

  Day-to-Day IT operations. Computer troubleshooting to keep workers efficient. Purchasing and Budgeting for technology expenses. Logistics for office space, physical assets, and new employees. Think, plan and budget long-term solutions to the growing industry and business' needs. Self-motivate, ability to prioritize and most importantly get the job done, whatever the task may be. Day-to-Day IT operations. Computer troubleshooting to keep workers efficient. Purchasing and Budgeting for technology expenses. Logistics for office space, physical assets, and new employees. Think, plan and budget long-term solutions to the growing industry and business' needs. Self-motivate, ability to prioritize and most importantly get the job done, whatever the task may be.



Texas Education Agency

• United States
• Government Administration
• 700 & Above Employee

• Teal Support Specialist

  • May 2013 - Aug 2013

  Customer support and technical support for users. Ensure first call resolution and customer satisfaction. Customer support and technical support for users. Ensure first call resolution and customer satisfaction.



Tail Light • Bouncie

• United States
• Software Development
• 1 - 100 Employee

• Client Support Specialist

  • Mar 2012 - May 2013

  Ensure Clients satisfaction. Manage and follow up on multiple tickets while simultaneously receiving additional tickets via telephone, email and live chat support. Mastered multiple software programs that Ristken created and then conducted trainings for customers and new employees. Ensure Clients satisfaction. Manage and follow up on multiple tickets while simultaneously receiving additional tickets via telephone, email and live chat support. Mastered multiple software programs that Ristken created and then conducted trainings for customers and new employees.



D-sign S.r.l.

• Italy
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Oct 2008 - Mar 2012

  Managed sign construction that demanded strict 3 week deadline or penalty would be assessed to the company. Scheduled and assisted all areas of production to meet tight deadlines. Sole relationship manager for one of the company's top 5 customers. Ensured that all past, present and future needs were met with the highest level of satisfaction. Managed sign construction that demanded strict 3 week deadline or penalty would be assessed to the company. Scheduled and assisted all areas of production to meet tight deadlines. Sole relationship manager for one of the company's top 5 customers. Ensured that all past, present and future needs were met with the highest level of satisfaction.



Washburn Heating & Air Conditioning

• Dallas/Fort Worth Area

• Certified HVAC Service Technician

  • Jun 2007 - Aug 2008

  Serviced and maintenanced HVAC units. Including all "U-Store It" locations in DFW Metroplex. Intensive customer contact including communicating diagnosis and costs. Responsible for obtaining payment for services rendered. Troubleshoot problems with system and units. Serviced and maintenanced HVAC units. Including all "U-Store It" locations in DFW Metroplex. Intensive customer contact including communicating diagnosis and costs. Responsible for obtaining payment for services rendered. Troubleshoot problems with system and units.



D-sign S.r.l.

• Italy
• Advertising Services
• 1 - 100 Employee

• Graphic Designer

  • Jan 2004 - Jun 2007

  Design and production of architectural signage. Followed up and completed turnkey production of all architectural signs. Department liaison for all vinyl production of architectural signs. Design and production of architectural signage. Followed up and completed turnkey production of all architectural signs. Department liaison for all vinyl production of architectural signs.