Experience

Gene Bostic - State Farm Agent

• Customer Service Representative

  As an employee in a contact center, I am responsible for customer retention and satisfaction by serving as a direct extension of the State Farm agent in a 24/7 environment. Flexibility, adaptability, and clear written and verbal communication skills are essential in this type of environment. Through incoming phone calls to the CRC, services provided address inquires relating to claims, agent messages, billing concerns, and other miscellaneous calls As an employee in a contact center, I am responsible for customer retention and satisfaction by serving as a direct extension of the State Farm agent in a 24/7 environment. Flexibility, adaptability, and clear written and verbal communication skills are essential in this type of environment. Through incoming phone calls to the CRC, services provided address inquires relating to claims, agent messages, billing concerns, and other miscellaneous calls



WXRJ FM

• Radio Personality

  • Oct 2007 - Present



Gene Bostic - State Farm Agent

• Insurance
• 700 & Above Employee

• Customer Service Representative

  • Apr 2004 - Present

  As an employee in a contact center, I am responsible for customer retention and satisfaction by serving as a direct extension of the State Farm agent in a 24/7 environment. Flexibility, adaptability, and clear written and verbal communication skills are essential in this type of environment. Through incoming phone calls to the CRC, services provided address inquires relating to claims, agent messages, billing concerns, and other miscellaneous calls As an employee in a contact center, I am responsible for customer retention and satisfaction by serving as a direct extension of the State Farm agent in a 24/7 environment. Flexibility, adaptability, and clear written and verbal communication skills are essential in this type of environment. Through incoming phone calls to the CRC, services provided address inquires relating to claims, agent messages, billing concerns, and other miscellaneous calls