Experience

Great Lakes Publishing

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Operations Manager

  • Jan 2023 - Present

• Traffic Manager

  • Jul 2016 - Dec 2022



VSEEN_VPM

• United States
• Marketing Services
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2015 - May 2016

  Responsibilities included mainly working with Clients and Sales Reps through email and phone to accurately translate client's requests into a work order for the Production team, which is than organized and updated when needed. It was my job to follow each request from the beginning to the end insuring it was completed as smoothly as possible. This position also required me to act as a liaison between all departments by receiving inbound phone calls and emails and directing them to the correct department based on their needs. Lastly, it was my duty to maintain and update client accounts as they grew and developed. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Manager

  • Jul 2014 - May 2015

  Responsibilities included managing and training a team and boosting sales by providing personalized customer service. My duties also included managing and up-keeping stock and it's records, as well as updating and adjusting store layout. Responsibilities included managing and training a team and boosting sales by providing personalized customer service. My duties also included managing and up-keeping stock and it's records, as well as updating and adjusting store layout.