Experience

SendGrid

• United States
• Information Technology & Services
• 1 - 100 Employee

• Technical Lead

  • Sep 2019 - Present

• Senior Software Engineer

  • Apr 2019 - Sep 2019

• Software Engineer

  • Mar 2014 - Apr 2019

• Abuse Engineer

  • Oct 2012 - Mar 2014



1901 Group

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Operations Support and Implementation Engineer

  • Apr 2011 - Oct 2012

  • Designed and implemented customer VoIP network systems using CUCM, CU, and the underlying Cisco infrastructure (routers, switches, ASA, etc.)• Assisted and troubleshot higher-level customer phone, voicemail, and network issues• Provided Tier 2 support for the 24/7 Network Operations Center

• Network Operations Analyst

  • Jun 2009 - Mar 2011

  • Configured customer VoIP network systems using CUCM, Unity, CER, and UCCX• Assisted and troubleshot customer phone, voicemail, and networking issues • Provided Tier 1 support for the 24/7 Network Operations Center



Tyco Electronics

• System Solutions Engineer Co-op

  • Jan 2008 - Aug 2008

  • Lead engineer for Land Mobile Radio (LMR) system upgrades • Generated coverage maps and custom LMR system designs • Provided Traffic and Microwave link analysis • Wrote business proposals for LMR system upgrades • Lead engineer for Land Mobile Radio (LMR) system upgrades • Generated coverage maps and custom LMR system designs • Provided Traffic and Microwave link analysis • Wrote business proposals for LMR system upgrades



Global Data Consultants

• Software Developer

  • Jun 2006 - Aug 2006

  • Designed a recruitment website for the HR department • Created several web parts to display, search, and sort website data using Microsoft Visual C#, Web Developer, and Windows Sharepoint Services 3.0 • Designed a recruitment website for the HR department • Created several web parts to display, search, and sort website data using Microsoft Visual C#, Web Developer, and Windows Sharepoint Services 3.0



Bartlett Tree Experts

• Environmental Services
• 700 & Above Employee

• Summer Arborist Intern

  • Jun 2005 - Aug 2005

  Assisted in hedgerow shearing, tree removals, pruning and clean-up Assisted in hedgerow shearing, tree removals, pruning and clean-up