Experience

Tech Elevator

• United States
• Education Administration Programs
• 700 & Above Employee

• Java Development Bootcamp Student

  • Aug 2022 - Present

  Currently enrolled as a Java bootcamp student at Tech Elevator. Currently enrolled as a Java bootcamp student at Tech Elevator.



NiSource

• United States
• Utilities
• 700 & Above Employee

• Operations Coordinator

  • Dec 2019 - Present

  ● Communicate with field techs to confirm or attain required information ● Log information in multiple spreadsheets and databases regarding gas service lines ● Review service line records to determine accuracy across all databases ● Prepare packets that contain maps and routes for field technicians to walk ● Communicate with field techs to confirm or attain required information ● Log information in multiple spreadsheets and databases regarding gas service lines ● Review service line records to determine accuracy across all databases ● Prepare packets that contain maps and routes for field technicians to walk



BMW Financial Services NA, LLC

• United States
• Financial Services
• 700 & Above Employee

• Mid-range Collection Specialist

  • Nov 2012 - Oct 2016

  ● Maintain a collector portfolio anywhere from 200-400 accounts● Review and resolve accounts up to 74 days past due to minimize loss exposure to the company● Contact customers via outbound channels such as direct dialing, email, regular mail, and the automated dialer ● Answer inbound calls and resolve accounts by taking payments and setting up payment arrangements ● Utilize tools available to locate customers/collateral● Evaluate and escalate accounts through appropriate channels based on the responsiveness of contact Show less

• In-Bound Collections Specialist

  • Jan 2012 - Nov 2012