Corey Davis
Trade Data Manager at CreditRiskMonitor- Claim this Profile
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Bio
Credentials
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Foundations of Project Management
CourseraMar, 2022- Oct, 2024 -
Project Initiation: Starting a Successful Project
CourseraMar, 2022- Oct, 2024
Experience
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CreditRiskMonitor
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United States
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Information Services
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1 - 100 Employee
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Trade Data Manager
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Jan 2018 - Present
The role of Trade Data Manager is akin to a Customer Success Manager role and requires frequent communication between myself and a portfolio of over 500 companies in various industries. Coupled with regular communication with company management and several internal departments. The position consists of obtaining, review, and processing of A/R data from our diverse subscriber base to strengthen our proprietary risk scoring. This requires much focus and attention to detail.- Regularly converse with Fortune 500 Company Executives to discuss employer services.- Frequent unscripted demonstrations with CFOs, Credit Managers, and Treasurers to discuss the employer services (phone/in-person)- Customer advisory methods of strategic risk evaluation of large revenue accounts.- Exceed monthly goals and commission objectives.- Assist in onboarding a large number of new subscribers, and convincingexisting or former subscribers to renew with employer services.- Regularly guide analysts and IT members through varied file formatrequirements, legal and IT communication, and FTP, SFTP, API, SOC 1&2 implementation for data submissions.
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Sales Account Executive
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Nov 2016 - Dec 2017
The Account Sales Executive position requires regular communication with Fortune 500 companies to demonstrate and sell our subscription web credit service. This included daily communication with companies of various industries, and various departments (credit, treasury, procurement, and IT). The position also included- Frequent use of marketing sales tools to promote service (Seismic, Highspot, etc.). - Convinced numerous company executives (CFO's, Credit Managers, Procurement Directors, and Treasurers) to purchase our services, and strategize effective application of the service. - Exceed monthly sales goals and commission objectives monthly.- High volume call count of 60-70+ calls daily.- Led class training for new hires (5-7 members per class).
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Project Manager, Sales Consultant
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Jul 2016 - Dec 2016
Position consisted of frequent meetings with clients to prepare high-priority cake designs. - Completed projects for large customized orders and large volume orders. - High volume calls (70+ calls) - Regular communication with Wedding Venues and Company Retail Locations for strategic planning. Position consisted of frequent meetings with clients to prepare high-priority cake designs. - Completed projects for large customized orders and large volume orders. - High volume calls (70+ calls) - Regular communication with Wedding Venues and Company Retail Locations for strategic planning.
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Law Offices of Michael Lupolover, P.C.
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Law Practice
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1 - 100 Employee
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Director Of Client Services
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Feb 2014 - Jul 2016
This position required consistent guidance and the leading of a staff of 5-7 individuals. Rewarding work, as most of our work, was pro bono to our client base. We would process cases that would assist in closing existing debt for countless individuals. We processed an average of 120 cases monthly with an 85% success rate. We exceeded weekly goals to meet quarterly profitability. My role included but was not limited to- Staff management (5-7 Client Services Associates) including case file review, call monitoring and being responsible for the team meeting both call and case file quota. - Evaluating potential client cases to ensure they meet the firm’s criteria standards. Daily potential clients range from 25 - 40 individuals.- Handle high phone call volume (120+ Calls Daily) - Cold Calls, and warm Lead calls.- Employee Training and performance evaluation. Managing staff towards better customer service, and meeting their client retention quota.- Organization of case file database and multiple spreadsheet data entries, ensuring well-documented information.- Manage appointment scheduling and consultations with potential clients. Expound on legal information regarding FDCPA, TCPA, and “next step” legal instruction in 3rd Party Debt Collector Harassment- Maintain professional and courteous communication skills (written and verbal) and strong attention to detail.
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Sales Specialist
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Nov 2012 - Jan 2014
Our firm department specifically sues debt collectors. Creating case work for the law firm to settle, assist management with lead flow updates and statistics, and adhering to high call volume are essential in my line of work. Strong understanding of State law, the Fair Debt Collection Practices Act, and the Telephone Consumer Protection Act. Catering to the needs of our varying attorney's is essential; as retaining a extensive client base it is important act as the "bridge" between clients and attorneys. The management/marketing department also need consistent updates on the quality of clients that are retained. Having customers want to work for your firm requires getting them to understand the law in part. It requires educating people, and strong persuasion. As time passes it is also necessary to build relationship with the client, for their peace of mind and referrals.
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Customer Service Specialist
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Apr 2010 - Oct 2011
- Handled between 80 and 120 calls per day. - Maintained a professional and courteous phone etiquette - Spoke with customers regarding product features and benefits. - Tracked the order using UPS and FedEx. - Assisted with loss prevention procedures and communicated with management if an issue was detected. Answer inbound calls in support of customers’ needs and complaints Consistently received recognition for outstanding customer service. Assisted with training new employees.
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CVS Pharmacy
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Assistant Photo Manager
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Jul 2007 - Apr 2010
- Assisted customers by providing product and sale information. - Provided outstanding customer service. - Assisted with inventory counts on a monthly basis. - Maintained an even cash register and audited the drawer each morning and night. - Assisted management with training new employees both on proper customer service etiquette and cash register procedures. - Assisted customers by providing product and sale information. - Provided outstanding customer service. - Assisted with inventory counts on a monthly basis. - Maintained an even cash register and audited the drawer each morning and night. - Assisted management with training new employees both on proper customer service etiquette and cash register procedures.
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Education
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2009 - 2012
Bergen Community College
Associate of Arts - AA, Music Performance, General
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