Risk Management Adminstrator

• Aug 2019 - Present

Analyzes, investigates, evaluates, vehicle claims, general liability claims, workers compensation claims and any other claims to assess opportunities for cost savings; Monitors risk-related investigations and provides progress reports and statistical summaries; Serves as staff to the Risk Management Policy and Operations Groups and prepares reports and assessments for those groups; Assists the public, claimants, management, employees and others to assist with the resolution of claims; Manages various liability, property and specialty insurance policies; Acts as liaison with legal counsel, and coordinates and assists in proper preparation of claim files; Develops a strategic plan for the city’s Risk Management Program; Maintains all appropriate files and records for the Risk Management Program; Coordinates and develops training to ensure compliance with new regulations; Provides assistance and guidance to departments regarding liability, risk issues and contract administration; Works with the Office of Law to review city contracts for insurance requirements and risk mitigation; Develops policies and procedures for loss prevention and risk control; Coordinates the claim function with other risk management activities to provide an effective loss control program; Review current insurance legislation to determine necessary changes in insurance requirements and coverage. Assist in development and implementation of safety training programs for compliance with OSHA regulations and other federal, state or local requirements; Assists in the preparation of division budget and oversees expenditures; Represents the city on external committees/commissions/boards that concern themselves with risk management matters; Responds on behalf of the city to external surveys, questionnaires, correspondence, etc., that pertain to risk management matters; Notifies the proper authorities of any unsafe, hazardous conditions, suggest corrections, follow-up until completion. Show less

Field Safety Manager

• Sep 2016 - Aug 2019

District Asset Protection Manager

• Oct 2009 - Sep 2016

Oversee security operations of 20 locations. Investigate internal and external matters of theft, fraud, and violations of company policies including Workplace Violence. Collaborated with various departments to meet and exceed shrink goals. Develop and implement action plans to address company goals. Coordinate staffing and scheduling of store guards and detectives. Conduct audits to monitor compliance with company policies and procedures. Participate in termination proceedings and criminal prosecutions. Maintain a strong working relationship with local and state law enforcement. Assist in the rollout, execution and follow up at the retail level to ensure compliance of expectations. Show less

Executive Team Lead of Asset Protection

• Oct 2005 - Oct 2009

Implemented corporate assets protection strategies resulting in exceeding corporate inventory goals by more than 50bps. Responsible for training new team members and peers. Utilized digital surveillance and exception reports to identify and mitigate internal and external theft. Created and fostered a partnership with local and state law enforcement. Managed and supervised a team of 15 employees of uniformed guards and plain-clothes detectives. Implemented corporate assets protection strategies resulting in exceeding corporate inventory goals by more than 50bps. Responsible for training new team members and peers. Utilized digital surveillance and exception reports to identify and mitigate internal and external theft. Created and fostered a partnership with local and state law enforcement. Managed and supervised a team of 15 employees of uniformed guards and plain-clothes detectives.

Operations

• Jul 2003 - Jul 2005