Corbin Goldflies
Customer Service Representative at General Cutting Tools- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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The Fundamentals of Digital Marketing
Google Digital GarageFeb, 2022- Nov, 2024
Experience
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General Cutting Tools
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United States
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Automation Machinery Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Apr 2022 - Present
Track orders and maintain inventory using Fishbowl CRM software to ensure 100% accuracy on all listings, use Quickbooks to track history of resharpening orders and pricing for customers, communicate updates on tool part purchases and orders for tool resharpening to customers over phone, pack and monitor orders for shipping to customers, assist with shipping supplies to replenish stock for Amazon purchases using UPS shipping software. Track orders and maintain inventory using Fishbowl CRM software to ensure 100% accuracy on all listings, use Quickbooks to track history of resharpening orders and pricing for customers, communicate updates on tool part purchases and orders for tool resharpening to customers over phone, pack and monitor orders for shipping to customers, assist with shipping supplies to replenish stock for Amazon purchases using UPS shipping software.
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Real ID, Inc.
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United States
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Real Estate
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1 - 100 Employee
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Administrative Assistant
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Jan 2022 - Feb 2022
Logged all BoostrScore complaints for Billing department, managed Colorado Adult Protective Services background checks, and assisted management with interdepartmental collaboration.
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Client Support Specialist
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Mar 2020 - Jan 2022
Screened calls from property managers and apartment applicants about reports, processed background checks for property management companies and healthcare clinics, wrote researched content for company blog.
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Jewel-Osco
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United States
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Retail
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700 & Above Employee
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General Merchandise Clerk
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Nov 2019 - Mar 2020
Stock and organize merchandise on sales floor, assist customers with inquiries, maintain clean and orderly facilities, replace price tags for merchandise as needed. Stock and organize merchandise on sales floor, assist customers with inquiries, maintain clean and orderly facilities, replace price tags for merchandise as needed.
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Ira I. Silverstein
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Chicago, Illinois, United States
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E-Filing Assistant
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Nov 2019 - Dec 2019
Typed copies of letters sent to clients, wrote up billing statements based on notes of expenses supplied by Ira Silverstein, filed notices and summons via Odyssey File and Serve. Typed copies of letters sent to clients, wrote up billing statements based on notes of expenses supplied by Ira Silverstein, filed notices and summons via Odyssey File and Serve.
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Scholaro
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United States
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Education Administration Programs
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1 - 100 Employee
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Administrative Assistant
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Aug 2019 - Oct 2019
Managed express and overnight mailing of credential reports to clients and institutions based on instructions provided by administration, utilized online shipping software to register and track all orders, managed tickets for customer inquiry emails through Microsoft Teams, answered live chats through Slack and phone calls through Ring.io application, managed status of report orders through Scholaro online database. Managed express and overnight mailing of credential reports to clients and institutions based on instructions provided by administration, utilized online shipping software to register and track all orders, managed tickets for customer inquiry emails through Microsoft Teams, answered live chats through Slack and phone calls through Ring.io application, managed status of report orders through Scholaro online database.
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M.C. Handsworth
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Chicago, Illinois, United States
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Administrative Assistant
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Jun 2019 - Sep 2019
Logged all invoices and A/R statements from materials suppliers in Excel and filed them physically, communicated with municipal organizations to arrange on-site inspections and obtain building permits, wrote waivers of lien to be issued to suppliers according to company guidelines, managed the company's Dropbox folders for projects (including updating affiliated paperwork periodically). Logged all invoices and A/R statements from materials suppliers in Excel and filed them physically, communicated with municipal organizations to arrange on-site inspections and obtain building permits, wrote waivers of lien to be issued to suppliers according to company guidelines, managed the company's Dropbox folders for projects (including updating affiliated paperwork periodically).
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wikiHow
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Tech Editor
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Feb 2019 - Jul 2019
Wrote and edited articles detailing how to use app and software features on PC and Android systems, tested software covered in articles to ensure content is accurate and up-to-date, employed SEO in articles utilizing the website's content system, revised older articles to meet current Tech Department writing and formatting guidelines, used HTML when formatting articles for the live site. Wrote and edited articles detailing how to use app and software features on PC and Android systems, tested software covered in articles to ensure content is accurate and up-to-date, employed SEO in articles utilizing the website's content system, revised older articles to meet current Tech Department writing and formatting guidelines, used HTML when formatting articles for the live site.
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Mariano's
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United States
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Food and Beverage Services
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700 & Above Employee
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Cashier
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Jul 2016 - Sep 2017
Assisted customers with questions/concerns about store policies and inventory, ensured facilities met OSHA safety and hygiene guidelines, assisted with setting up in-store events and registering customers for cooking classes and birthday parties, re-registered customers for Mariano's rewards program after merger with Kroger. Assisted customers with questions/concerns about store policies and inventory, ensured facilities met OSHA safety and hygiene guidelines, assisted with setting up in-store events and registering customers for cooking classes and birthday parties, re-registered customers for Mariano's rewards program after merger with Kroger.
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American Academy of Pediatrics - Illinois Chapter
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Chicago, Illinois, United States
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Communications Intern
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Jan 2017 - May 2017
Wrote research articles for ICAAP-lets e-newsletter, managed ICAAP Facebook page posting schedule, developed content guidelines for ICAAP Twitter page with input from Director of Media Relations for American Academy of Pediatrics national organization, managed marketing campaign for 2017 Autism, Behavior, and Complex Medical Needs-Downstate Conference and created promotional materials that were published in newspapers throughout Central and Southern Illinois and broadcast on radio stations like WSIU. Show less
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Chicago International Film Festival
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United States
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Movies and Sound Recording
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1 - 100 Employee
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Marketing Intern
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Jan 2016 - May 2016
Wrote up promotional materials for CineYouth and other Cinema/Chicago year-round events, researched potential clients for public outreach, wrote up public outreach messages to promote attendance of year-round events, solicited submissions for 2016 Chicago International Film Festival poster design contest via an email campaign targeted at art schools Wrote up promotional materials for CineYouth and other Cinema/Chicago year-round events, researched potential clients for public outreach, wrote up public outreach messages to promote attendance of year-round events, solicited submissions for 2016 Chicago International Film Festival poster design contest via an email campaign targeted at art schools
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UIC College of Engineering
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Chicago, Illinois, United States
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General Office Assistant
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Oct 2015 - May 2016
Digitized one-third of Graduate Archive files for Director of Records and Admissions, mailed forms to students using the college's letterhead and mailing guidelines, assisted undergraduate students with academic advising and paperwork, updated undergraduate files in digital database. Digitized one-third of Graduate Archive files for Director of Records and Admissions, mailed forms to students using the college's letterhead and mailing guidelines, assisted undergraduate students with academic advising and paperwork, updated undergraduate files in digital database.
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Michaels Stores
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Retail
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700 & Above Employee
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Cashier
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Mar 2015 - Dec 2015
Served customers in a cooperative manner, used knowledge of store to assist customers, utilized teamwork skills to ensure efficiency, helped organize returns, kept registers clean and tidy, assisted with closing and opening duties Served customers in a cooperative manner, used knowledge of store to assist customers, utilized teamwork skills to ensure efficiency, helped organize returns, kept registers clean and tidy, assisted with closing and opening duties
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University of Illinois Chicago
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United States
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Higher Education
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700 & Above Employee
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General Office Aide
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Sep 2014 - Sep 2015
Inventoried and ordered office supplies as needed, managed delivery of incoming mail based on recipient and delivery instructions, reorganized medical exam archives according to instructions by Director of Administrative Operations. Inventoried and ordered office supplies as needed, managed delivery of incoming mail based on recipient and delivery instructions, reorganized medical exam archives according to instructions by Director of Administrative Operations.
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Education
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2013 - 2018
University of Illinois at Chicago
Bachelor of Arts (B.A.), English Language and Literature, General
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