Experience

Shadow Trackers

• United States
• Research
• 1 - 100 Employee

• Operations Manager

  • Jan 2010 - Present

  Help maintain the day to day employee, vendor and client operations of Shadow Trackers. Help maintain the day to day employee, vendor and client operations of Shadow Trackers.



Shadow Trackers, Inc.

• Process Analysis Manager

  • Nov 2009 - Jan 2010

  Review, analyze and develop processes for work flow. Trained new employees and cross-trained existing employees. Review, analyze and develop processes for work flow. Trained new employees and cross-trained existing employees.



Shadow Trackers

• United States
• Research
• 1 - 100 Employee

• Team Lead/Account Contact

  • Sep 2005 - Nov 2009

  Managed client accounts and supervised employees on my team. Managed client accounts and supervised employees on my team.



Dollar Thrifty Automotive Group

• Leisure, Travel & Tourism
• 700 & Above Employee

• Rental Car Agent

  • Apr 2004 - Sep 2005

  Assisted customers in rental car assignment as well as drew up rental car agreements, made reservations for customers, and handled customer complaints/concerns/comments. Assisted customers in rental car assignment as well as drew up rental car agreements, made reservations for customers, and handled customer complaints/concerns/comments.