Experience

Sunshine Coast Hospital and Health Service

• Australia
• Hospitals and Health Care
• 500 - 600 Employee

• Educator/Content Builder Digital Health Projects

  • Jan 2022 - Present

  Research, develop, design & deliver training at an advanced level to clinical and administration streams. Tailor instructional design strategies which encompass a range of delivery methods to ensure solutions are responsive to customer needs and sustainable. Develop work plan and report on deliverables outlined in project plans. Develop a suite of reference materials. Plan, co-ordinate and facilitate face-to-face workshops, in-service training and virtual training. Provide on-site information kiosks to raise awareness and support end users and evaluate training deliverables.

• Workforce Trainer, HR Training and Development

  • Mar 2018 - Present

  Contributing to the design, development, quality improvement, promotion and delivery of a range of innovative employee developmental activities across the portfolio of Health Services. Producing eLearning programs and providing end-user support. Leading the orientation program and providing non-clinical mandatory training.



Customised Training, Organisational Development, eLearning Course Developer, Virtual Facilitator

• Experienced Learning and Development Professional

  • Aug 2007 - Present

  Customised Corporate Training Accredited Training Organisational Development Training Needs Analysis Instructional Design Resource Development Program Development Conference Facilitation Webinar Presenter Neuro Linguistic Programming & Holistic Education * Good organisation & time management skills * Goal oriented * Excellent presenter * Strong communication skills * Research & writing skills * Influential & persuasive * Assertive & self motivated * Helpful & supportive * Creative & resourceful * Social & outgoing * Positive & energetic * Loyal & honest



Blue Sky Community Services

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Workplace Trainer (Contract)

  • Feb 2017 - Feb 2018

  Providing ongoing training and professional development for Local Area Coordination staff across the mid north coast in line with NDIA training requirements. Working closely with NDIA partners and management to build capacity. Determining competency requirements, tracking and reporting on completion of mandatory training. Developing assessment methods and appraisal tools to measure performance and compliance. Providing ongoing training and professional development for Local Area Coordination staff across the mid north coast in line with NDIA training requirements. Working closely with NDIA partners and management to build capacity. Determining competency requirements, tracking and reporting on completion of mandatory training. Developing assessment methods and appraisal tools to measure performance and compliance.



Coffs Coast Community College Inc

• Australia
• Higher Education
• 1 - 100 Employee

• Training and Compliance Manager

  • Dec 2015 - Jun 2016

  Developing and managing nationally accredited training programs including short taster courses and part qualifications for individuals who require foundation skills to prepare for workforce entry or full vocational training qualifications offered by the College. Coordinating a range of leisure courses and outreach programs. Maintaining quality systems and compliance for all RTO functions. Managing a dedicated team of VET trainers and tutors. Business development with a strong focus on strategic partnerships and continued funding to offer affordable subsided training.



Goodstart Early Learning

• Australia
• Education Administration Programs
• 700 & Above Employee

• National Learning and Development Specialist (Secondment Contract)

  • Dec 2014 - Sep 2015

  Analysis, design, development, delivery and evaluation of learning and development strategies, programs of work and operational initiatives for a 15 000+ national workforce. Specialised in eLearning initiatives (including development of online learning programs), Leadership and Orientation programs. Analysis, design, development, delivery and evaluation of learning and development strategies, programs of work and operational initiatives for a 15 000+ national workforce. Specialised in eLearning initiatives (including development of online learning programs), Leadership and Orientation programs.



MindGym

• United Kingdom
• Professional Training and Coaching
• 300 - 400 Employee

• Mind Gym Consultant & Virtual Coach (Contract)

  • Mar 2014 - Dec 2014

  Organisational development coach and consultant in the field of organisational psychology, dedicated to helping people exercise and use their minds more effectively. Workout Facilitator & Virtual Trainer. Organisational development coach and consultant in the field of organisational psychology, dedicated to helping people exercise and use their minds more effectively. Workout Facilitator & Virtual Trainer.



Playgroup Queensland

• Australia
• Non-profit Organization Management
• 1 - 100 Employee

• Instructional Designer & Content Developer (Contract)

  • Jun 2014 - Oct 2014

  Design and development of three comprehensive Playgroup practice manuals Preparation of induction resources for new Playgroup Facilitators Supported the development of ICT training materials Project scoping, planning & coordination Extensive research & ongoing staff consultation Design & content development Design and development of three comprehensive Playgroup practice manuals Preparation of induction resources for new Playgroup Facilitators Supported the development of ICT training materials Project scoping, planning & coordination Extensive research & ongoing staff consultation Design & content development



Ronald McDonald House Charities Australia

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• National Learning, Development & Knowledge Management Consultant, Brisbane, Australia (Contract)

  • Sep 2011 - Nov 2013

  Instructional design to implement a national CRM platform Training needs analysis Design and development of training & assessment materials - written manuals, guides, webinars Face to face training on the job, workshops & seminars Online Learning & live desktop support Training evaluations Reported training outcomes and achievements to senior management Instructional design to implement a national CRM platform Training needs analysis Design and development of training & assessment materials - written manuals, guides, webinars Face to face training on the job, workshops & seminars Online Learning & live desktop support Training evaluations Reported training outcomes and achievements to senior management



BSIL Hume Learning

• Business Trainer & Principal Consultant (Contract)

  • Jan 2008 - Dec 2012

  Accredited Training & Assessment Certificate II in Business Certificate III in Business Administration Certificate IV in Frontline Management Diploma of Management Sales & Marketing Representative at industry events Accredited Training & Assessment Certificate II in Business Certificate III in Business Administration Certificate IV in Frontline Management Diploma of Management Sales & Marketing Representative at industry events



Nudgee Training Institute

• Resource Developer Accredited Child Care Courses (Contract)

  • May 2011 - Aug 2011

  Prepared delivery timetable for classroom and distance education program Developed session plans, training & assessment plans Developed practical placement plans Prepared learning & assessment guides Developed resource library Mapped evidence criteria against AQTF guidelines & Training Package Prepared delivery timetable for classroom and distance education program Developed session plans, training & assessment plans Developed practical placement plans Prepared learning & assessment guides Developed resource library Mapped evidence criteria against AQTF guidelines & Training Package



HELP Enterprises Limited

• Australia
• Non-profit Organizations
• 200 - 300 Employee

• Accredited Trainer and Assessor Business & Administration Courses (Contract)

  • Sep 2010 - Apr 2011

  Accredited Training & Assessment Certificate I in Business Certificate II in Business Certificate III in Business Administration Accredited Training & Assessment Certificate I in Business Certificate II in Business Certificate III in Business Administration



YMCA Institute of Education and Training Y-Care South East QLD

• Accredited Trainer & Assessor Child Care Courses (Contract)

  • Feb 2010 - Jul 2010

  Accredited Training & Assessment Certificate III in Childrens Services Diploma of Childrens Services Accredited Training & Assessment Certificate III in Childrens Services Diploma of Childrens Services



Family Day Care Association QLD

• Course & Conference Developer/Facilitator (Contract)

  • Jun 2009 - Oct 2009

  Developed learning and assessment guides to facilitate accredited child care courses Presented at FDC conference Developed & facilitated Child Care Administration workshop Assisted with PSCQ Tender Application Developed learning and assessment guides to facilitate accredited child care courses Presented at FDC conference Developed & facilitated Child Care Administration workshop Assisted with PSCQ Tender Application



Redbourne Group

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Training & Business Development Consultant (Contract)

  • May 2008 - Mar 2009

  Instructional design for new Child Care Management System Development of training manual Trained newly appointed call centre personnel & sales representatives in preparation for launch Customised and facilitated sales and customer service workshops Instructional design for new Child Care Management System Development of training manual Trained newly appointed call centre personnel & sales representatives in preparation for launch Customised and facilitated sales and customer service workshops



Matrix On Board

• Non-profit Organizations
• 1 - 100 Employee

• Business Development Consultant & Workshop Facilitator (Contract)

  • Aug 2007 - Mar 2008

  Business Planning Workshop Facilitator Child Care Consultant Provided advice on child care regulations, legislation, policies, financial management, grant applications, marketing, governance, risk analysis, partnerships, planning and accountability measures. Business Planning Workshop Facilitator Child Care Consultant Provided advice on child care regulations, legislation, policies, financial management, grant applications, marketing, governance, risk analysis, partnerships, planning and accountability measures.