Experience

Vitrinemedia

• France
• Telecommunications
• 1 - 100 Employee

• Chargée de support client (Niveau 2)

  • Dec 2021 - Present



Computacenter

• United Kingdom
• Information Technology & Services
• 700 & Above Employee

• Service Planner for Airbus Service Desk

  • Feb 2019 - Dec 2022

• First Line Analyst for Airbus Service Desk

  • Jul 2018 - Feb 2019

• First Line Analyst for General Electrics Service Desk

  • Feb 2018 - Jul 2018



Sud de France Export

• International Trade and Development
• 1 - 100 Employee

• Project Officer - Food Industry Sector

  • Aug 2016 - Jun 2017

• Project Officer Assistant - Coordination and Network management of labelled companies

  • Feb 2016 - Aug 2016

  In the tourism department, within the "Qualité Tourisme" label :- Business counseling- Updating, organizing and enhancing the content of the extranet to which labelled companies have access.- Studying the online reputation of labelled companies and providing advices to improve their image (on 5 review websites : TripAdvisor, Google, Yelp, Dismoioù and Zoover) - Writing articles, consistent with the editorial line of the website (http://tourisme-suddefrance-pro.com/).- Assistance and organisation of events for labeled companies ("Escale à Sète", "Connec'sud")- "Photos reports" operation : from customer care to the delivery of the photo-board. Show less



Innovation Vision +

• Montpellier

• Marketing and Communication Manager

  • Jan 2016 - Jun 2016

  Development of a cash register application on iPad for restaurateurs. - Edition and translation of the website - Creation of databases - Creation of commercial booklets and brochures - Fixing bugs - Communication plan - Digital Strategy Development of a cash register application on iPad for restaurateurs. - Edition and translation of the website - Creation of databases - Creation of commercial booklets and brochures - Fixing bugs - Communication plan - Digital Strategy



Hurricane Group

• France
• Spectator Sports
• 1 - 100 Employee

• Supervised Marketing Project

  • Sep 2015 - Feb 2016

  Project : Develop a cluster of activities around water sports (wakeboard, water-skiing, stand-up paddle) in a wakepark construction in Baillargues (34) Missions: Conduct a market research of the project : - Targets and positioning - SWOT (territorial & watersports) - Benchmark - Which companies (french and european) would be interested in such a pole - Estimate the number of jobs created (direct and indirect) - Establish a communication plan for the knowledge and development of water sports tourism (wakeboard tourism) in this region Show less



R2 Communication

• Montpellier

• Business Developer

  • Jan 2015 - Jul 2015

  - Develop a portfolio of clients, - Secure and develop customer relations, - Make appointments, - Schedule management, - Administrative management, - Create databases, - On-site commercial missions - Business reporting, - Satisfaction surveys. - Conflicts management - Develop a portfolio of clients, - Secure and develop customer relations, - Make appointments, - Schedule management, - Administrative management, - Create databases, - On-site commercial missions - Business reporting, - Satisfaction surveys. - Conflicts management



Université Paul Valéry - Montpellier III

• France
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Jul 2013 - Aug 2013

  - Registrations - Computer input - Orienting and guiding students, - Control and data entry of registration files, - Training of the new staff, - Team management, - Assistance for accounting. - Registrations - Computer input - Orienting and guiding students, - Control and data entry of registration files, - Training of the new staff, - Team management, - Assistance for accounting.



Moseleifel Touristik und Stadtmarketing Wittlich

• Wittlich, Germany

• Assistant Manager

  • May 2013 - Jun 2013

  Tourist Information - Reception of customers, - Advice & orientation, - Translate the official website from german to french and also to english, - Creation and translation of brochures, - Events planning and organization (open-air cinema and flea market for children) Tourist Information - Reception of customers, - Advice & orientation, - Translate the official website from german to french and also to english, - Creation and translation of brochures, - Events planning and organization (open-air cinema and flea market for children)