Experience

Runners Plus

• United States
• Retail
• 1 - 100 Employee

• Director

  • Jan 2020 - Present

  Responsible for division profitability and growth, setting strategic direction, supervising and leading a group of managers and employees across brick-and-mortar retail, e-commerce, team sales, and event sales.

• General Manager

  • Jan 2016 - Dec 2019

  Responsible for overall division sales and profit • Lead and developed store managers and buyers • Created and managed all marketing and branding initiatives • Developed company online presence including e-commerce, website, and social media • Oversaw company expansion, including build-out design, re-branding, and merchandising

• Store Manager / Buyer

  • Sep 2009 - Dec 2015

  Responsible for retail store sales growth, management, marketing, and inventory purchasing.

• Sales Associate

  • Feb 2009 - Aug 2009

  Responsible for providing a positive customer experience, learning and communicating product information, and processing sales.



ERC Small Business Consulting

• United States
• Business Consulting and Services

• Lead Consultant

  • Jul 2014 - Present

  Assisting small businesses in strategic decision making, financial analysis, e-Commerce operations, digital marketing, web design, and customer service process improvement. Assisting small businesses in strategic decision making, financial analysis, e-Commerce operations, digital marketing, web design, and customer service process improvement.



GE Money

• United Kingdom
• Banking

• Customer Segmentation & Targeting / Value-Proposition Development (Commercial Leadship Program)

  • Jan 2008 - Sep 2008

  Partnered with analytics team to develop rewards/loyalty data dashboard to monitor both overall program and individual client success

• Client Statement Marketing / Customer Collateral Manager (Commercial Leadership Program)

  • Jul 2007 - Dec 2007

  Coordinated with client team to develop direct mail campaigns, statement marketing channel, and monthly management communication for store credit / loyalty program

• Marketing Intern

  • Jun 2004 - Jun 2007

  Summers 2004-2006, Q1 2007