Experience

Genesis Property FM

• Programming Analyst

  • May 2019 - Present

  1.Second level support of ERP (administration, purchasing, inventory, sales, receivables, payables, fixed assets, accounting)2.Manage import of supplier invoices, receiving notes, consumption notes, return notes from Source-To-Pay application to ERP application.3.Manage import of customer invoices from Protel application to ERP application. 1.Second level support of ERP (administration, purchasing, inventory, sales, receivables, payables, fixed assets, accounting)2.Manage import of supplier invoices, receiving notes, consumption notes, return notes from Source-To-Pay application to ERP application.3.Manage import of customer invoices from Protel application to ERP application.



BRD - Groupe Societe Generale

• Romania
• Banking
• 700 & Above Employee

• Application Administrator

  • Nov 2017 - May 2019

  1.Managing implemented applications2.Activities of maintenance according to maintenance file3.Creation and verification of reports for official authorities4.Review and update documentation (user guide, administration guide for applications)5.Review and update technical architecture document for implementing system6.Suggest ways of improving regarding correction/prevention of errors of functionalities.7.Offer level 1 support and when necessary escalate to level 2 support (vendors) and helpdesk department.8.Review and optimize backup and restoration policy and check consistency of backup operated9.Prepare reports and little developments10.Administration activities.



Farmexim

• Romania
• Wholesale Drugs and Sundries
• 100 - 200 Employee

• Help desk - Applications Support - CROS

  • Mar 2017 - Oct 2017

  1.receive and manage tickets from users;2.Analyze tichets and by case escalate to competent persons3.offer support by phone, remote, or by e-mail for using applications4.configure and settings in applications5.run scripts in oracle database6.test functionalities 7.user training. 1.receive and manage tickets from users;2.Analyze tichets and by case escalate to competent persons3.offer support by phone, remote, or by e-mail for using applications4.configure and settings in applications5.run scripts in oracle database6.test functionalities 7.user training.



CRIsoft

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• ERP Support Consultant - CROS

  • Jul 2016 - Mar 2017

  1. Enter customer issues in Jira and transmit Jira registration number 2. Reproduce user application error and solve user operation error 3. If it is bug, I send it to IT programmer to solve it 4. Confirm that bug doesn't occur again 5. Enter Jira errors, steps of reproducing errors, steps of solving 6. Send customer the deliverables (forms, script, user guide) 7. Ask customer confirmation for closing his issue in Jira 8. Enter Jira man-hour for each support activity 9. Issue user guides for CROS ERP WEB



SISTEC

• Angola
• Information Technology & Services
• 100 - 200 Employee

• ERP Support Consultant - COGITO

  • Mar 2015 - Jun 2016

  1. Enter customer issues in TFS and transmit TFS registration number 2. Reproduce and solve user error 3. If it is bug, I send it to IT programmer 4. Confirm that bug doesn't occur again 5. Enter TFS errors, steps of reproducing errors, steps of solving 6. Ask customer confirmation for closing his issue in TFS 7. Enter TFS man-hour for each support activity 8.Create user account and assign user rights 9.Install ERP Cogito application on client’s computer through Team Viewer 10.Test new version, add-on of ERP Cogito 11.Migrate data (clients, suppliers, prices, discounts, articles, banks, payment methods, unit of measure) 12..Issue user guide and teach customers



Doosan IMGB

• ERP Support Consultant (Oracle Purchasing/Inventory)

  • Apr 2009 - Nov 2013

  1. Attend to mix meetings for develop, implement business solution and optimize operation.2.Identify issues and make recommendation for business processes.3.Analyse process flow, improve processes and business practices for organizing operation.4.Maintain and document configuration set-ups for Oracle Purchasing and Oracle Inventory.5.Correct user error and hand off technical errors to computer programmer.6.Open Service Request on Oracle Metalink in order to find solution for Oracle application error.7.Document business process as-is/to-be.8.Test developed Oracle applications.9.Standardize and create new item codes for raw materials, spare parts and all other materials andequipments.

• Junior ERP Oracle Consultant

  • Aug 2008 - Apr 2009

  Oracle e-Business Suite 11i (Purchasing/Inventory) implementation project consisted of analysis,design, construction, transition and Go-Live.Analysis and Design were made by Metanet consultant and DHI consultant.1. Interview with users for gathering business requirements.2. Application set-up for Oracle Purchasing/Inventory.3. Standardization and creation new item codes for buy items from current stock.4. Functional design document.5. Tests based on business operation scenario.6. Define roles and responsibilities.7. Make and revise user manual.8. User training (PR, PO, Receiving, AP Voucher by PO Match method, Import, Move OrderTransfer/Issue, Consumption, Check the stock, check PR/PO/Receiving Status); the number of users-50.9. Define roles and responsibilities.

• Inventory Clerk

  • Jul 2007 - Aug 2008

  1.Receive raw materials, spare parts and consumables at central warehouse;2.Make transfer note for materials from central warehouse to shop warehouse;3.Perform physical inventory at the end of year;4.Make consumption report, movement report;5.Keep in touch with Purchasing Department.