John Constable
Director of Community & Donor Relations at Canadian Lutheran World Relief- Claim this Profile
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Bio
Ruth Ding CMgr FCMI
John has been a fantastic asset to the team in the time he has worked with us at the Chartered Management Institute. He has driven forward the development of the membership proposition and strikes the perfect balance of commercial acumen with a real passion for delivering a high service to our members. John is methodical and draws on meaningful insight and research to ensure that the proposition meets the needs of all members. In addition to the membership proposition, John has been instrumental in putting together the corporate proposition, identifying the pain points of organisations and deriving solutions to help them improve performance. This is a key part of our strategy and John's results have helped in making this a success. On a personal note, I have loved working with John. He is incredibly professional, capable, very personable and an all round great guy!!! I cannot recommend him highly enough and know that he will go on to be very successful in whatever he does next.
Matt Roberts
John joined my team on a fixed term basis earlier in 2018. In his time with us John was critical in the development of a series of new value propositions which we've tested with target audiences and will form a cornerstone of our new membership strategy. John also evaluated a number of services that we currently offer to members and also undertook competitor analysis making clear recommendations on where we go next. Throughout the project John showed great abilities to build relationships, think laterally and present his thoughts and ideas in an engaging manner to peers, senior executives and Board members with clarity and substance. John works collaboratively and is able to quickly synthesise views of others into logical practical proposals/recommendations. I've not only been impressed by John's professional skills but also thoroughly enjoyed working with John as he quickly became a valued, thoughtful and well liked member of the team. I can offer a firm recommendation of John and look forward to seeing him progress into more senior roles in the near future.
Ruth Ding CMgr FCMI
John has been a fantastic asset to the team in the time he has worked with us at the Chartered Management Institute. He has driven forward the development of the membership proposition and strikes the perfect balance of commercial acumen with a real passion for delivering a high service to our members. John is methodical and draws on meaningful insight and research to ensure that the proposition meets the needs of all members. In addition to the membership proposition, John has been instrumental in putting together the corporate proposition, identifying the pain points of organisations and deriving solutions to help them improve performance. This is a key part of our strategy and John's results have helped in making this a success. On a personal note, I have loved working with John. He is incredibly professional, capable, very personable and an all round great guy!!! I cannot recommend him highly enough and know that he will go on to be very successful in whatever he does next.
Matt Roberts
John joined my team on a fixed term basis earlier in 2018. In his time with us John was critical in the development of a series of new value propositions which we've tested with target audiences and will form a cornerstone of our new membership strategy. John also evaluated a number of services that we currently offer to members and also undertook competitor analysis making clear recommendations on where we go next. Throughout the project John showed great abilities to build relationships, think laterally and present his thoughts and ideas in an engaging manner to peers, senior executives and Board members with clarity and substance. John works collaboratively and is able to quickly synthesise views of others into logical practical proposals/recommendations. I've not only been impressed by John's professional skills but also thoroughly enjoyed working with John as he quickly became a valued, thoughtful and well liked member of the team. I can offer a firm recommendation of John and look forward to seeing him progress into more senior roles in the near future.
Ruth Ding CMgr FCMI
John has been a fantastic asset to the team in the time he has worked with us at the Chartered Management Institute. He has driven forward the development of the membership proposition and strikes the perfect balance of commercial acumen with a real passion for delivering a high service to our members. John is methodical and draws on meaningful insight and research to ensure that the proposition meets the needs of all members. In addition to the membership proposition, John has been instrumental in putting together the corporate proposition, identifying the pain points of organisations and deriving solutions to help them improve performance. This is a key part of our strategy and John's results have helped in making this a success. On a personal note, I have loved working with John. He is incredibly professional, capable, very personable and an all round great guy!!! I cannot recommend him highly enough and know that he will go on to be very successful in whatever he does next.
Matt Roberts
John joined my team on a fixed term basis earlier in 2018. In his time with us John was critical in the development of a series of new value propositions which we've tested with target audiences and will form a cornerstone of our new membership strategy. John also evaluated a number of services that we currently offer to members and also undertook competitor analysis making clear recommendations on where we go next. Throughout the project John showed great abilities to build relationships, think laterally and present his thoughts and ideas in an engaging manner to peers, senior executives and Board members with clarity and substance. John works collaboratively and is able to quickly synthesise views of others into logical practical proposals/recommendations. I've not only been impressed by John's professional skills but also thoroughly enjoyed working with John as he quickly became a valued, thoughtful and well liked member of the team. I can offer a firm recommendation of John and look forward to seeing him progress into more senior roles in the near future.
Ruth Ding CMgr FCMI
John has been a fantastic asset to the team in the time he has worked with us at the Chartered Management Institute. He has driven forward the development of the membership proposition and strikes the perfect balance of commercial acumen with a real passion for delivering a high service to our members. John is methodical and draws on meaningful insight and research to ensure that the proposition meets the needs of all members. In addition to the membership proposition, John has been instrumental in putting together the corporate proposition, identifying the pain points of organisations and deriving solutions to help them improve performance. This is a key part of our strategy and John's results have helped in making this a success. On a personal note, I have loved working with John. He is incredibly professional, capable, very personable and an all round great guy!!! I cannot recommend him highly enough and know that he will go on to be very successful in whatever he does next.
Matt Roberts
John joined my team on a fixed term basis earlier in 2018. In his time with us John was critical in the development of a series of new value propositions which we've tested with target audiences and will form a cornerstone of our new membership strategy. John also evaluated a number of services that we currently offer to members and also undertook competitor analysis making clear recommendations on where we go next. Throughout the project John showed great abilities to build relationships, think laterally and present his thoughts and ideas in an engaging manner to peers, senior executives and Board members with clarity and substance. John works collaboratively and is able to quickly synthesise views of others into logical practical proposals/recommendations. I've not only been impressed by John's professional skills but also thoroughly enjoyed working with John as he quickly became a valued, thoughtful and well liked member of the team. I can offer a firm recommendation of John and look forward to seeing him progress into more senior roles in the near future.
Credentials
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Future Leaders Programme
Institute of FundraisingJun, 2019- Oct, 2024 -
Introductory Certificate in Fundraising
Institute of FundraisingApr, 2016- Oct, 2024
Experience
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Canadian Lutheran World Relief
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Canada
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Non-profit Organization Management
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1 - 100 Employee
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Director of Community & Donor Relations
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Dec 2021 - Present
The Community & Donor Relations team works to cultivate, manage and steward donors so that CLWR can expand its mission of challenging the causes and responding to the consequences of poverty and suffering. We maintain and enhance relationships with the organisation’s current donors, prospective donors and other key stakeholders to advance its fundraising goals. This is accomplished through a strategic approach to fundraising and donor relations that is aligned with communications and marketing, as well as with other aspects of CLWR’s work. Show less
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Donor Relations Manager
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Feb 2020 - Nov 2021
CLWR is a charitable not-for-profit organisation that challenges the causes and responds to the consequences of human suffering and poverty. Working closely with the Director and the Senior Manager of Communications & Marketing, my role was to develop and implement fundraising and stewardship strategies that grow total revenue and deepen relationships with current and prospective donors. I managed CLWR’s donor lifecycle and coordinate solicitation, gratitude and stewardship initiatives, along with developing CLWR’s major donor and legacy donor pipelines. • In the first year, we increased the number of donors by 32% and the number of individual gifts by 50%; multiple gift donors went up by 85%, retention rate by 74% and overall donation revenue by 63%. This was achieved, despite the difficult ‘COVID Year’, through assertive appeals and a comprehensive programme of regular impact reporting.• Formalised the Major and Mid Donor programmes, integrating them into the wider donor pipeline and managing volunteer Major Gift Officers.• Launched new monthly giving and legacy programmes.• Reviewed and refined the donation administration process; this has helped to free up administrative capacity for trialling and implementing new stewardship tactics.• Wrote the corporate partnership policy to prepare the organisation for new opportunities.• Through analysis of the past ten years of donation data, devised a four-point strategy for maintaining current donors and re-engaging lapsing and lapsed donors. Show less
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Cranfield University
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United Kingdom
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Higher Education
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700 & Above Employee
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Regular Giving Manager
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Nov 2018 - Dec 2019
I returned to Cranfield to oversee the expansion of the regular giving programme across the wider university, devising and implementing strategies to increase regular giving through multiple channels that included direct mail, e-mail and social media. I worked with colleagues across the university to develop value propositions for key audience segments and to write the various cases for support. I also worked with my major gift fundraising colleagues to identify high net worth individuals among the regular donors, forming a pipeline for them to become major gift prospects. • Quicky got regular giving back on track following a period of decline, tripling the 2018/19 income in just one seasonal round of campaigns and appeals. • Led a team in rolling out the regular giving programme across Cranfield University by replicating my successful School of Management model. • Managed a successful campaign for the University’s ‘National Flying Laboratory Centre’ – the first campaign for Aerospace alumni – which included embedding the case for support in new literature and online content (and designing/writing the campaign’s webpages). I also led on devising the fundraising strategy for the different streams and laid the foundations for a corporate matched giving programme. • Developed value propositions and conducted data/statistical analysis to help write new strategies for fundraising and development. Show less
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Chartered Management Institute
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United Kingdom
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Professional Training and Coaching
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300 - 400 Employee
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Membership Proposition Manager
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Apr 2018 - Oct 2018
Fixed Term Contract. My role was to create compelling value propositions for CMI membership. I began by exploring the key stages of the member journey and identified both current and new products and services that fulfilled the needs of existing and prospective members. I project-managed initiatives from inception through to launch, working closely with the marketing, product, data and partnership teams to ensure that the value propositions aligned with the organisation’s strategy and could be used effectively moving forward. • Developed value propositions for key audiences segments and managed their implementation which quickly led to: - a redesign of the education provider/partner inductions, enabling them to demonstrate the benefits of CMI membership to learners more effectively. - a fresh marketing campaign aimed at converting graduates into paying members. - a corporate membership package that appealed to both employers and employees. - a plan for the CMI’s ‘Companion’ membership scheme (aimed at CxOs and other industry leaders) to increase their engagement and to create reciprocal value. • Presented my work on value propositions to the CMI’s Board of Trustees, which gained strong endorsement and excellent feedback. • Created a comprehensive plan for the mentoring service to improve the platform, increase participation and position it as a key component of the membership offer. • Carried out an effective evaluation of all member services covering scope, quality, usage and integration, and then performed a thorough competitor analysis to measure aspects of our own membership offer and gather new ideas for products and services. • Worked with the Insights team to analyse the state of membership data and make recommendations for how to improve and use it going forward. • Collaborated on the development of a diagnostic tool to assess individuals against the Professional Standard and to support Continued Professional Development. Show less
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The Wildlife Trust Bedfordshire, Cambridgeshire, Northamptonshire
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United Kingdom
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Environmental Services
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1 - 100 Employee
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Corporate Partnerships Manager
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Aug 2015 - Mar 2018
My job was to manage and develop sustainable corporate relationships in order to secure funding. I raised income through a programme of activities and communications to engage corporate supporters and their employees, and I also wrote funding applications to trusts and foundations. I managed and developed relationships with new and existing supporters to achieve optimum income generation, and I worked with colleagues to write and create promotional and educational literature and content, as well as writing articles for internal and external publications. I was also involved in engagement activities and gave talks to a range of groups and societies. • Developed the Trust’s corporate membership scheme by researching, identifying and approaching prospects whilst maintaining and developing relationships with existing supporters. I also helped to forge the Trusts’ relationships with the Chambers of Commerce. • Grew the Trust’s affinity schemes year-on-year to increase revenue and profile. • Worked with the communications team to produce relevant and creative communications; after writing content and successful articles I was given my own blog, and I contributed to a number of external publications. I also helped to manage the webpages and social media accounts. • Wrote funding applications and bids to a variety of corporate trusts and foundations (ranging from £1-10K grants), with a success rate of approximately 70%. • Represented the Trust through public engagement activities, such manning stalls at business fairs and giving talks and presentations, and at wider conservation and third sector forums and networks. • Performed risk-based analysis to focus effort upon the most appropriate fundraising activities with the highest chance of success and the optimum ROI. • Coordinated volunteers on a variety of projects. Show less
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Cranfield School of Management
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United Kingdom
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Higher Education
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100 - 200 Employee
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Development Officer & Annual Fund Manager
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Jan 2011 - Aug 2015
My role was to manage regular giving, identifying the University’s fundraising priorities, forming strategies, managing budgets and communicating with alumni and prospective donors. I coordinated fundraising campaigns, managed diverse teams and oversaw the processing and auditing of donations. I also met alumni to discuss development opportunities.• Began role by reconceptualising how we delivered campaigns to our alumni, leading a new strategic design that incorporated bi-annual direct mail and e-mail campaigns, and developing online content.• Utilised student ambassadors in accordance with their nationality and/or language skills, to maximise the effectiveness and impact of our fundraising and communications campaigns.• In managing fundraising campaigns, I set targets and carried out performance reviews of employees and volunteers. I established the procedures for the recruitment and management of the fundraisers, and was able to delegate further responsibilities as they developed in their roles.• Conducted data and statistical analysis, which I used to develop strategies.• Formalised the university’s fundraising policies and procedures, which included codifying gift management (receiving, recording and reporting), auditing and donor stewardship processes.I came into this role to increase Annual Fund participation and met with different stakeholders to work out how best to achieve this. I proposed new ideas to the Director of Alumni Relations & Development and the Director of Finance for reducing vendors and increasing revenue, and formalised a new communications plan for our diverse alumni; with their backing I was able to quadruple the number alumni donating each year, and increased income five-fold. Show less
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Development Officer
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Oct 2008 - Jan 2011
My role covered the full range of alumni relations and development activities, including annual fundraising, face-to-face asks with high-net-worth alumni (including CxOs) and events. • Developed our brand and promoted our fundraising activities through various communications.• Coordinated and promoted numerous events, such as Cranfield’s annual ‘Female FTSE report’ launch events, and professional interest networks.• Brought our fundraising telephone campaigns fully in-house, building a project template for replication and implementation in future campaigns, as well as designing telephone campaign software that was integrated into our internal CRM system. These changes reduced the cost of our campaigns by 75%. Show less
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Education
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2006 - 2007
The University of Sheffield
MA, Political Theory -
2003 - 2006
The University of Sheffield
BA (Hons), Politics -
1997 - 2003
Wootton Upper
Community
