Heather Conrad

Assistant Director, Program Development at Harvard Kennedy School Executive Education
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Location
Boston, Massachusetts, United States, US

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Assistant Director, Program Development
      • Apr 2022 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • Strategic Initiatives Specialist
      • Jul 2019 - Apr 2022

      Program Management and Project Management• Lead the development and implementation of the pilot faculty onboarding program; achieved 49% increase in use of services in its inaugural year • Work with senior leadership to assess the School’s internal faculty funding program; established an improved reporting structure that increased data intake and aligned with the needs of fundraising and donor engagement team• Lead initiative to negotiate CRM contract and leading system customization to create a more efficient and structured approach for capturing impact metrics; optimize processes of collecting data Learning and Development• Selected for Equity Diversity and Inclusion Facilitator Program to lead training sessions for the Harvard Chan School community• Oversee logistic considerations for bi-annual faculty grant-writing course; working closely with instructors to ensure learning objectives are met• Successfully manage three annual junior faculty research development training sessions; coordinating speakers, presentation content and evaluationRelationship Building and Management• Develop collaborating departments’ onboarding program service delivery capacity by establishing effective business processes and increasing team engagement • Administer all proposal development services; increased competitiveness to generate up to $6.8 million in research funding• Work closely with University-wide research funding office to establish mutually beneficial processes that improve their candidate pools for funding competitions

    • Sr. Research Development Coordinator
      • Jun 2017 - Jul 2019

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Fellows Program and Executive Office Coordinator
      • Nov 2014 - Jun 2017

      • Successfully organized and executed three international affairs conferences in Talloires, France while managing the individual needs of over 50 participants including academics, senior government officials and international business leaders from around the world• Worked closely with Fellows Program director on program strategy and community engagement efforts to create an inclusive environment for a diverse class of senior international affairs practitioners representing more than a dozen countries; oversaw all planning and real-time logistic considerations for experiential learning engagementsOperations Management• Oversaw the administration and operations of three academic seminar series including budget management, advertising and onsite logistics; effectively coordinated a variety of conferences and academic events by managing vendor relationships and expenditure tracking

    • United States
    • 1 - 100 Employee
    • West Coast Regional Business Development and Marketing
      • May 2011 - Nov 2014

      Developed relationships with key industry influencers to contribute to the company's 20% growth in the nascent San Francisco and Seattle offices; worked effectively with regional operations teams by developing a stronger culture of communication, assessing their needs and actively developing and facilitating team building and employee engagement efforts Developed relationships with key industry influencers to contribute to the company's 20% growth in the nascent San Francisco and Seattle offices; worked effectively with regional operations teams by developing a stronger culture of communication, assessing their needs and actively developing and facilitating team building and employee engagement efforts

    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • Policy and Practice Intern
      • Dec 2009 - Sep 2010

      Actively managed the implementation of the Journeys Out Program, funded by the EU PEACE Programme, that engaged and trained more than 20 emerging community leaders over the course of a year to deal with the lingering effects of the region’s violent conflict Actively managed the implementation of the Journeys Out Program, funded by the EU PEACE Programme, that engaged and trained more than 20 emerging community leaders over the course of a year to deal with the lingering effects of the region’s violent conflict

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Victim Witness Advocate
      • Feb 2006 - Aug 2009

      Led a team of advocates in a high-volume district courthouse managing up to 200 cases simultaneously; acted as primary liaison between prosecutors and crime victims while working closely with law enforcement officials, court personnel and social services agencies to uphold victims’ rights in a culturally and socioeconomically diverse environment; trained specialized police units as part of “train the trainer” initiative on domestic violence Led a team of advocates in a high-volume district courthouse managing up to 200 cases simultaneously; acted as primary liaison between prosecutors and crime victims while working closely with law enforcement officials, court personnel and social services agencies to uphold victims’ rights in a culturally and socioeconomically diverse environment; trained specialized police units as part of “train the trainer” initiative on domestic violence

Education

  • Harvard Extension School
    Graduate Certificate, Organizational Behavior
    2018 - 2019
  • University of Ulster
    Master of Arts (MA), Peace and Conflict Studies
    2009 - 2010
  • The George Washington University
    Bachelor of Arts (BA), Criminal Justice / Women's Studies
    2001 - 2005

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