Experience

LakePoint Sports

• United States
• Spectator Sports
• 1 - 100 Employee

• IT Support Specialist

  • Feb 2022 - Present

  •Troubleshoot and deploy workstations, printers, smartphones, point-of-sale systems and other equipment•Assist customers during evening and weekend events with troubleshooting network connectivity issues and scoring equipment •Provide first contact support and resolution of user problems for team members•Maintain hardware and software infrastructure to maximize IT uptime and performance •Document process improvements, resolution, and activities•Attend department planning, organization, and service meetings in support of managing IT resources effectively•Maintain a premium guest experience •Analyze workflow, maintenance, and equipment•Implement changes for improvements•Professionaly handle emergency situations and make sound judgement decisions



j5create

• United States
• Consumer Electronics
• 1 - 100 Employee

• System Administrator

  • Jan 2020 - Feb 2022

  Manage existing company network, update Active Directory, group policy, firewall, VPN, and routers.Troubleshoot local computers, servers, thin clients, VMs, and printers. Verify data backups, utilizing batch scripts and recovery tools.Provide excellent customer service and technical support to business clients.Troubleshoot display adapters, ethernet adapters, docking stations, and other various wireless devices on Windows, Mac, Linux and mobile.Maintain a SharePoint knowledge base of products for internal and external use.Perform device tests across multiple versions of Operating Systems.Utilize Zen Desk and Happy Fox ticketing systems, provide assistance via phone, remote desktop, live chat, or email.



Jeremias Inc.

• United States
• Wholesale Building Materials
• 1 - 100 Employee

• CNC 3D Laser Operator

  • Jun 2019 - Nov 2019

  Create TPA Cad drawings to cut metal piping to specified dimensions.Convert DXF files from 2D to 3D cutting programs.Ensure product is made from correct material and monitor and order required machine fluids and gases.Maintain a clean and safe working environment.Tacking and radial welding assembly of cut parts. Create TPA Cad drawings to cut metal piping to specified dimensions.Convert DXF files from 2D to 3D cutting programs.Ensure product is made from correct material and monitor and order required machine fluids and gases.Maintain a clean and safe working environment.Tacking and radial welding assembly of cut parts.



GLOCK, Inc.

• Machine Adjuster

  • Jan 2017 - Jun 2019

  Prepared machines for production such as: laser engravers, stamping and numbering presses, hardening furnaces, measuring devices, and sandblasting machines.Assisted leading a team of 15+ people. Instructed operators of operational & safety procedures.Direct focus on priority operations to increase overall production. Communicated with other shift leads or departments to meet production goals.Ensured parts were within tolerance specifications.Operated industrial machines and equipment such as Dekel Maho 4-axis, forklifts, and plastic molding. Additionally, used various hand tools (files, hand reamers, & calipers)Input production data via Microsoft Dynamics AX 2012.



EWM Electric Inc

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Electrical Apprentice

  • Jan 2016 - Dec 2017

  Installed, repaired, and replaced electrical wiring, receptacles, switch boxes, conduits, lighting, and electrical panels.Tested electrical equipment and parts for continuity, current, voltage and resistance.Operated small and heavy construction equipment such as power tools, scissor lifts and backhoe tractors in compliance with OSHA regulations.Managed and processed inventory of supplies on job sites.Work environments ranged from occupied buildings to demos. Installed, repaired, and replaced electrical wiring, receptacles, switch boxes, conduits, lighting, and electrical panels.Tested electrical equipment and parts for continuity, current, voltage and resistance.Operated small and heavy construction equipment such as power tools, scissor lifts and backhoe tractors in compliance with OSHA regulations.Managed and processed inventory of supplies on job sites.Work environments ranged from occupied buildings to demos.



Ingles Markets, Inc.

• United States
• Retail
• 400 - 500 Employee

• Butcher

  • Aug 2011 - Jan 2016

  Cut and prepared raw & cooked meat, seafood and produce.Received, inspected and ensured quality, safety and cleanliness of perishable products.Provided customer service by assisting consumers with knowledge & care of store products.Managed sales transactions and ensured financial correctness.Trained and supervised associates in all aspects of store policies and procedures. Cut and prepared raw & cooked meat, seafood and produce.Received, inspected and ensured quality, safety and cleanliness of perishable products.Provided customer service by assisting consumers with knowledge & care of store products.Managed sales transactions and ensured financial correctness.Trained and supervised associates in all aspects of store policies and procedures.