Clubs and Societies Administrator (Transport)

• Oct 2017 - Present

I am accountable for the co-ordination and management of all transport related issues for the Students Union as well as providing general administrative support to the Activities Department. This includes the organisation and maintenance of our vehicle fleet and the hiring of rental vehicles when required for clubs and societies. Responsibility for managing and balancing of the Transport Budget and working closely with all departments of the business to ensure we are always operating in line with the policies and regulations regarding to the operation of transport vehicles.Other duties include the evaluating of students who wish to be minibus drivers, management of Club/Society Memberships and products sold through the NUSU website and answering general student queries.Supervisory experience from being a Career Development Module Supervisor, guiding and evaluating students during a module where they take part in a placement to help them develop and strengthen key skills to help them in their future careers.Successes I have had so far in the role include being the project lead in the successful creation of a new digital and online process for the submitting of Club and Society forms and documents. Increasing our GDPR compliance and decreasing our environmental impact by eliminating the need for paper copies. Also taking the lead in the organizing and running of NUSU's Early Arrivals program, a week of fun and informative events and tours for newly arrived international and domestic students resulting in improved attendance from previous years.

BUCS Administrator (Maternity Cover)

• Nov 2020 - Present

Temporarily covering BUCS administration while a colleague is on maternity leave. Taking on these duty's along side my other role as Club and Societies Administrator (Transport). During the Covid-19 pandemic the role involves keeping abreast of developments on restrictions in relation to sport participation. Preparation for the potential resumption of leagues and competitions in Term 2 dependent on Covid-19 developments.General duties include the registration with BUCS of our players for their fixtures and competitions. The arrangement of transport to and from fixtures and the input and logging of fixture results.

2021 NUSU Election Official

• Jan 2021 - Mar 2021

To help plan and co-ordinate the 2021 Newcastle University Students Union Student Officer Elections. The elections are held to elect seven full time student sabbatical officers who serve as trustees of the organisation and 10 part-time liberation officers who fulfill the role alongside their studies.Responsibilities for the role are:Liaising with the Senior Returning Officer and working for the Junior Returning Officer to ensure an equal and fair election.Marketing and social media engagement to advertise the election and to encourage students to nominate themselves for a position.Planning and running live Candidate Questions hustings and Results night events. Organizing and running information drop-in sessions for potential candidates and participating in Candidate Academy.Acting as a point of contact for all candidate questions and ensuring that all resource's and online material is correct and consistent.

Reception Supervisor and Loyalty Champion

• Aug 2017 - Oct 2017

Along with my previous duties as a Front Desk Agent I was responsible for leading and supporting my other agents on shift. As Loyalty Champion I was accountable for the hotels loyalty scheme and maintaining the targets and scores to which the hotel was evaluated on. I moved into this role at very difficult time for the hotel when we were significantly under staffed and faced many difficulties such as an increasingly stressed team and lack of managerial leadership due to illnesses and resignations. Successes in the short time I occupied this role included increasing our loyalty scores back up to required minimum as well as being on track to get them to a position they had not been in the previous 6 months.

Front Desk Agent

• Aug 2016 - Aug 2017

Front Desk Team Member

• Jul 2015 - Jul 2016

Being the first point of contact for all guests and visitors arriving at the Hotel the primary responsibility of the role is to greet guests in a professional and warm manner, checking in arriving guests and checking out those leaving. The role requires a high standard of communication and interpersonal skills so as to create an instant relationship with the guest and communicate with them effectively even if a language barrier exists. The position also requires strong problem solving skills being the first point of contact for any guest problems at the hotel and the ability to keep a clear and strong head during stressful and busy moments and encounters. The role also includes general administration work as wells as banking and minor accounting tasks.

Classroom Assistant

• Mar 2015 - Jul 2015

Working as a Casual classroom assistant for Kumon UK, an extra curriculum program which provides an extra challenge for those primary students excelling at school as well as offering extra help to those who may be struggling in their leaning. The role involved handing out and then marking worksheet complete by the pupils as well as helping any students struggling with their work.

Student Finance Tour Presenter

• Sep 2014 - Dec 2014

Working on behalf of the Department of Business, Innovations and Skills as a Student Finance Presenter. The role involved travelling to schools and colleges and giving presentations on the facts and figures of student finance. Required to be outgoing and to have excellent communication skills as well as the ability to work alone and use own initiative so as to provide the best service possible and effectively pass on Student Finance information.

Event Coordinator

• Sep 2013 - Jul 2014

Treasurer

• Sep 2013 - Jul 2014

Club President

• Sep 2013 - Jul 2014

Student Department Representative

• Sep 2012 - Jul 2014

Club Vice-President

• Sep 2012 - Jul 2013

Assistant Team Leader

• Aug 2013 - Sep 2013

My responsibilities during this role included acting as a leader and carer for a group of fifteen 16-17 year old as they took part in the National Citizen Service program. This included a two week residential and 3 weeks of planning and carrying out a community action project. Further responsibilities included acting as a drive for the group.

Volunteer- Excavation Assistant

• Aug 2012 - Aug 2012

Brodsworth Community Archaeology Project.As part of the BA in Archaeology and Medieval History we were required to carry out three weeks of excavation work as part of the Brodsworth Community Archaeology Project. The project is carried out by a mixture of undergraduate Students, Post-graduate Students, Professionals and Volunteers. The work carried out included:Marking, excavation, cleaning and then back filling of Trenches.Technical drawing of Trenches.Field Walking.Grave Yard surveys. The use of specialist surveying and geophysical equipment.Archaeological finds cataloging and cleaning.

Ward Clerk

• Mar 2011 - Sep 2011

My responsibilities included the filling and organisation of confidential patient notes. It also included the admission of patients on to the day surgery ward as well as general office admin work.

Customer Assistant

• Nov 2010 - Dec 2010

Responsibilities included general till work and cash handling. Also included stock management and assisting customers with any issues that may have arisen.