Experience

PGIM Ireland

• Operations Manager



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Business Analyst

  • Dec 2018 - Present

  Requirements gathering for system enhancements. Test Support for project releases. Project Management Requirements gathering for system enhancements. Test Support for project releases. Project Management



Pramerica Systems Ireland Ltd.

• Financial Operations Manager

  • 2010 - Nov 2018

  • Investment Operations Management Responsible for managing team of 20 responsible for day to day Cash reconciliation for 550 Fixed Income Funds. Responsible for reporting accurate investable cash numbers to portfolio management. Resolving cash breaks with custodians. Responsible for Position reconciliation on 250 portfolios on a monthly basis. Portfolio of Investments preparation. • DEPARTMENTAL PLANNING Responsible for budgeting, training, staff development for team of 26 Legal and Financial professionals. • CLIENT MANAGEMENT Responsible for resolving any client issues. Delivering and creating presentations for visiting executives. Driving business growth.



PGIM Ireland

• Ireland
• Financial Services
• 200 - 300 Employee

• Team Lead

  • Jul 2007 - Oct 2010

  Commercial Loan Servicing Team Lead Managed team of 6 responsible for new loan set up; payment application; Investor reporting ; Loan Surveillance and Asset Management Commercial Loan Servicing Team Lead Managed team of 6 responsible for new loan set up; payment application; Investor reporting ; Loan Surveillance and Asset Management



State Street

• United States
• Financial Services
• 700 & Above Employee

• Support Analyst

  • Dec 1997 - Aug 2005

  • CLIENT MANAGEMENT Managing Client Service relationships on Portfolio Accounting System with net assets totalling $250 billion. Liaison between outside pricing source vendor and entire client base. • CO-ORDINATING IMPLEMENTATION OF SYSTEM ENHANCEMENTS Updating system documentation. Requirements gathering for wide range of enhancements to the Portfolio Accounting System and Data Warehouse product. User Acceptance testing on wide range of projects affecting entire client base. • INFORMATION TECHNOLOGY Liaison with technical staff to ensure issues resolved in a timely manner. Querying database files to investigate potential problems. Analysing System’s accounting treatment for a wide range of financial instruments including Stocks, Bonds, Options, Futures, Foreign Securities, Mortgaged Backed and complex instruments such as Interest Only and Principal Only securities. Participated in onsite client visits.