Operations and Systems Manager

• Aug 2021 - Present

Assistant Operations Manager

• Jul 2019 - Aug 2021

Providing a safe and secure home for nearly 1,000 university students with a high level of customer service that meets all of their needs. Responsible for managing and recruiting cleaning, maintenance, front of house and security teams to ensure a continuous and smooth operation at all points during the day and night. Providing a safe and secure home for nearly 1,000 university students with a high level of customer service that meets all of their needs. Responsible for managing and recruiting cleaning, maintenance, front of house and security teams to ensure a continuous and smooth operation at all points during the day and night.

Operations Manager

• Dec 2018 - Jun 2019

To ensure the overall health and safety of the building, customers and team members by completing daily, weekly, monthly and termly audits. Facilitating preventative and reactive maintenance by communicating with contractors, team members and meeting the requirements of the company. Being a manager in the store as a leader and reference for the team.

Department Manager

• Oct 2017 - Nov 2018

I ensured the sales growth of my department whilst meeting the needs of the store and the company, delivering high levels of customer care; whilst recruiting and developing a team in order to manage stock and merchandising efficiently.

Transport Logistics Manager

• Nov 2016 - Oct 2017

Working as part of the Transport management team I would ensure that each store across the UK received their stock efficiently. Being cost and time effective was crucial to this role as well as working with a team through management and development.

Blind Football Coach

• Oct 2015 - Jan 2019

As part of a 22 week blind football development programme established by the National FA, I coached and monitored the progress of developing and upcoming blind footballers on a weekly basis in the hope to progress them to the national squad. As part of a 22 week blind football development programme established by the National FA, I coached and monitored the progress of developing and upcoming blind footballers on a weekly basis in the hope to progress them to the national squad.

Blind Football Coach

• Jun 2016 - Aug 2017

I have helped establish a Blind Football Centre at Mansfield Town Football Club where I coached players in order to participate in the sport as well as developing players that are showing potential in order to reach the national squad. I have helped establish a Blind Football Centre at Mansfield Town Football Club where I coached players in order to participate in the sport as well as developing players that are showing potential in order to reach the national squad.

Football Coach

• Jan 2015 - May 2016

I manage and coach the year 9 male pupils in both training sessions and games across the UK against various other schools. This involves communication with the school, parents and players to ensure an effective experience for the children whilst developing their abilities. I manage and coach the year 9 male pupils in both training sessions and games across the UK against various other schools. This involves communication with the school, parents and players to ensure an effective experience for the children whilst developing their abilities.

Assisstant Football Coach

• Sep 2013 - Mar 2016

Lead and assist in after school football sessions at a number of schools across Worcester. Coaching at a weekend development centre as well as organising payment from all individuals, whilst working alongside an ex-professional footballer developing my knowledge and ability to coach. Lead and assist in after school football sessions at a number of schools across Worcester. Coaching at a weekend development centre as well as organising payment from all individuals, whilst working alongside an ex-professional footballer developing my knowledge and ability to coach.

Lifeguard

• Apr 2012 - Jul 2015

I looked out for the overall safety of the members whilst using the pool facilities and supervision of pool regulations. I ensured the pool area was clean and maintained at all times to create a safe environment for the members. I attended monthly training sessions and kept up to date with changes to the workplace’s normal operating procedures. I looked out for the overall safety of the members whilst using the pool facilities and supervision of pool regulations. I ensured the pool area was clean and maintained at all times to create a safe environment for the members. I attended monthly training sessions and kept up to date with changes to the workplace’s normal operating procedures.