Experience

Grice Collins Long

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Assistant Surveyor

  • Sep 2020 - Present

  Responsible for assisting the Managing Director in all retail agency work, asset management & new business



Lifesure

• United Kingdom
• Insurance
• 1 - 100 Employee

• Insurance Broker

  • Nov 2019 - Sep 2020

  I joined the financial services industry at Lifesure with the aim to combine my financial and sales experience. I started off my role by going through training courses and role play scenarios with senior advisors, this outlined and explained the need to be compliant through the intense audit procedures involved within this position. My priority was to be signed off as able to advise and sell motor insurance to customers, this allowed me to delve into the business’s highest earning and specialist schemes. This role consisted of me both following up warm leads and taking inbound enquiries. I had to utilise my selling and communication skills in order to convert as many opportunities as possible. During my time at Lifesure, I smashed every KPI given to me, this included statistics based not just on commission but on the overall performance on every aspect of the role. An example of this is during the month of June I was able to exceed my upsell percentage target by 60%, 30% above the next highest performer on the sales floor. This role was enjoyable to me because it allowed me to gain valuable experience selling to all kinds of customers whilst having to comply to standards set by the Financial conduct authority



Lyreco UK and Ireland

• United Kingdom
• Retail Office Equipment
• 700 & Above Employee

• Field Sales Representative

  • Jul 2019 - Nov 2019

  I joined Lyreco in a sales role with little field sales experience, I was put through a three-part intensive training course to learn the skills and techniques required to be successful. The job was separated into two halves, new business and account management, both required me to be extremely efficient and organised. The first half of the role, new business, required me to use a variety of different prospecting methods such as LinkedIn, Telephone and Face to face cold calling. I had to make a decision based on the research I’d conducted prior to contact on which would be the most efficient and effective way to proceed in order to secure time with the potential new buyer. For the second half of the job I was responsible for around 200 accounts, all of which are not on a contract so my biggest task was to retain these accounts. In order to do this, I had to build a relationship with the buyer in every single one of my accounts. I was also the first point of call for any issues that arose such as raising credits, returns and pricing enquiries. The two skills I used and developed most whilst working for Lyreco was; the ability to create relationships with all different types of people and my organisation.



ATPI Australia

• Australia
• Travel Arrangements
• 1 - 100 Employee

• Sales Assistant

  • Feb 2019 - Apr 2019

  In this role, my main responsibilities were developing cold leads to relevant businesses, setting appointments for our senior sales representatives as well as reporting my progress to senior management. For this role, I had to ensure that I always worked quickly and efficiently to ensure I met targets whilst also providing exemplary phone manner at all times. I also had to cover the reception during my time at ATPI which further allowed me to develop my communication skills as I had to consistently liaise with both customers and colleagues to ensure everybody’s needs were met.



FLOORING EXCELLENCE LTD

• United Kingdom
• Construction

• Flooring Installation Assistant

  • Nov 2018 - Feb 2019

  My responsibilities included preparing floors and ensuring the senior workers had the correct tools and supplies. The valuable experience I gained during my time at Flooring Excellence allowed to me to develop my organisational skills as well as my forward-thinking ability.



Charles Wells

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Treasury Apprentice

  • Mar 2016 - Sep 2018

  I joined Charles Wells ltd aged 16 as their youngest member for 40 years. My core responsibilities included bank reconciliations, monitoring and analysing loans and interest. Recommending and completing foreign exchange deals as well as analyzing and recommending solutions to reduce credit card spend. In this role, I quickly grew and became a valuable member of the team, frequently called upon to solve problems both within my field and other peoples. I was able to do this because of my ability to think logically and to pick up knowledge quickly. I regularly covered other people’s roles and often had to speak to customers about sensitive topics outside of my specialty.