Class Representative - MSc Human Resource Management

• Sep 2023 - Present

Research Assistant

• Jan 2023 - Aug 2023

Completing tasks as an Occasional Research Assistant at Maynooth University School of Business. So far, this role has predominately entailed researching working mothers' participation in the labour market, work-life balance, work equality, quality of work, sustainable and minority careers through examining policy reports across Europe, the UN's SDGs, and looking at websites such as Eurostat.

Campus Connect Student Ambassador

• Sep 2022 - Jun 2023

Responsible for ensuring that incoming Maynooth University students are well supported. This involves welcoming new students as and when they join the CampusConnect network, posting responses to new student questions & queries, posting updates, tips, advice, etc. in the public group areas, and liaising with CampusConnect and my university point of contact. This role involves ensuring all new first year students feel more comfortable, make better decisions, feel better prepared and less isolated as they embark on an important milestone in their lives. Show less

Student Success Ambassador

• Aug 2022 - Jun 2023

Working closely with fellow Student Ambassadors and the Experiential Learning Office in ensuring that Maynooth University students are aware of the various university supports available to them and the brilliant opportunities to get involved in outside of their degree. This role heavily involves networking with fellow students and collaborating with the Maynooth University Experiential Learning Office, Placement Office, Careers Service, etc. on a large number of projects.

Student Success Strategy Undergraduate Representative/SSI Steering Group Member

• Jun 2022 - Jan 2023

I represented Maynooth University Undergraduate students on different aspects of the Student Success Strategy such as the consultation group and project working groups. Responsible for working closely with various stakeholders from the university and the students' union in ensuring that we critically assessed draft documentation and highlighted areas that required attention. Provided feedback and suggestions to improve any documentation and ensured documentation submitted to the overall Steering Group reflected the agreed vision and principles for student success. As a result of the initiative, I was given the opportunity to present alongside others at the NStEP National Student Engagement Network on the 1st of December 2022. I spoke on the "challenges and recommendations" section in collaboration with the Maynooth University Student Success Project Officer Show less

Process Executive - Customer Service Representative

• Jun 2023 - Jul 2023

This role involves working in the mobile billing department for EE, the UK mobile phone network, who are one of Infosys BPM's client. I am the first point of contact providing support for a leading brand and delivering first-class customer experience within a call centre environment. Typical calls involve billing and account queries, change of ownership, roaming and calling abroad, and lost and stolen device queries. In order to deliver the highest level of customer experience I utilise skills such as active listening, selective questioning, problem solving, and empathy. This role entails achieving and maintaining service level statistics, effectively using the systems and tools available to my disposal, and maintaining a high level of first call resolution and quality assurance. Show less

Crew Member

• Jan 2021 - Jul 2023

Responsible for ensuring that I deliver hot fresh food, in a clean and friendly restaurant while giving customers a great experience each visit, every time. Utilising training to the best of my ability by ensuring that I consistently deliver the highest standards of quality, service and cleanliness in the restaurant. A core element of my job is providing a friendly, fast and accurate service Responsible for ensuring that I deliver hot fresh food, in a clean and friendly restaurant while giving customers a great experience each visit, every time. Utilising training to the best of my ability by ensuring that I consistently deliver the highest standards of quality, service and cleanliness in the restaurant. A core element of my job is providing a friendly, fast and accurate service

Deputy Chairperson of the Student Academic Representation Review Committee

• Nov 2021 - Jun 2023

Two time Deputy Chairperson of this integral Maynooth Students' Union committee. Responsible for stepping in as Chairperson of the meetings if the Chairperson (MSU VP Education) is absent. As a member of this committee I work alongside other committee members on reviewing academic representation structures within the union and advising the VP Education on where it can be improved.

Student Senator

• Oct 2021 - Jun 2023

Elected twice to represent the 15,000 Maynooth students on the union’s governing body (Community Senator 2021-22/Independent Senator 2022-Present). I work tirelessly on student issues by serving on many committees in the union such as Cácas na Gaeilge and SPPU (St Patrick's Pontifical University) Caucus. I actively participate in Senate sittings by debating on motions, bringing items forward and holding the Executive officers accountable.

Business Management (BBS) Undergraduate Academic Representative

• Oct 2021 - Jun 2023

Elected as Academic Representative for both the 2021/22 and 2022/23 academic year. Responsible for dealing with any academic issues that may arise throughout the year and ensuring that these issues are communicated to the relevant module lecturer within the School of Business. Responsible for ensuring that the voices of all BBS Business & Management students are well represented at Faculty Assembly meetings and School of Business Programme Board meetings. My role provides the vital link between the officers of the union and the general student body. In the 2021/22 academic year I represented my class on committees such as the MU Student Success Initiative Consultation Group. I strive to ensure the academic experience of every student in the course is better. Show less

Student Supporter

• Sep 2021 - Jun 2022

Acted as an "MSU brand ambassador" where I was trained on the structures and services within the union. This was so I can then effectively inform the student body about the union and engage them. Also responsible for helping the SU officers run events and campaigns throughout the year.

Research Assistant

• Jun 2022 - Jul 2022

Awarded a six-week research scholarship as part of the Maynooth University Summer Programme for Undergraduate Reseach (SPUR) where I worked as a Research Assistant within the Maynooth University School of Business. I collaborated with Dr. Marian Crowley-Henry (Associate Professor in Human Resource Management and Organisational Behaviour) on a research project which explored the Career & Work Experiences of the Irish diaspora. During this project approximately 50 blog posts which were written by Irish people living overseas was analysed where it was discovered that the fear of missing out (FoMO) is the driver of contemporary migration. The data extracted from these blog posts were then analysed using Microsoft Word and Microsoft Excel. Our work over the six weeks was published as an RTÉ Brainstorm article titled: "Is the Cost of Living Crisis Driving People from Ireland?". I presented my research at the Maynooth University Undergraduate Research Symposium as part of Maynooth University Research Week 2022. Show less

Warehouse Assistant

• Nov 2020 - Dec 2020

Responsibile for processing any orders that came through under the guidance of the warehouse manager and I completed essential tasks such as repacking goods for the customer. Responsibile for processing any orders that came through under the guidance of the warehouse manager and I completed essential tasks such as repacking goods for the customer.