Experience

Hunter Strategy

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Administrator

  • Aug 2023 - Present

  United States



Dang Group

• Chief Information Officer

  • Sep 2021 - Present

  Boca Raton, Florida, United States



TouchSuite

• United States
• Financial Services
• 1 - 100 Employee

• Information Technology & Security Systems Administrator

  • Jan 2023 - Aug 2023

  Boca Raton, Florida, United States I manage all technological and cybersecurity endeavors for this company. Supporting many different types of infrastructure both cloud and on premise solutions. I support all of their user base which was both onsite and remote. Some tasks include: resolving all tiers of support tickets, managing multiple local Active Directory domains, Hybrid Azure AD environments, managing company and device policies / configuration profiles, managing of multiple email services across multiple companies… Show more I manage all technological and cybersecurity endeavors for this company. Supporting many different types of infrastructure both cloud and on premise solutions. I support all of their user base which was both onsite and remote. Some tasks include: resolving all tiers of support tickets, managing multiple local Active Directory domains, Hybrid Azure AD environments, managing company and device policies / configuration profiles, managing of multiple email services across multiple companies, configuring VLANs, maintaining a PCI compliant network, configuring company firewall, device hardware module level repairs, and managing company licenses with financial reporting.

• IT Support Specialist

  • Apr 2022 - Jan 2023

  Boca Raton, Florida, United States I manage all technological endeavors for this company. Supporting many different types of infrastructure both cloud and on premise solutions. I support all of their user base which was both onsite and remote. Some tasks include: resolving all tiers of support tickets, managing multiple local Active Directory domains, Hybrid Azure AD environments, managing of multiple email services across multiple companies, configuring VLANs, maintaining a PCI compliant network, configuring company firewall… Show more I manage all technological endeavors for this company. Supporting many different types of infrastructure both cloud and on premise solutions. I support all of their user base which was both onsite and remote. Some tasks include: resolving all tiers of support tickets, managing multiple local Active Directory domains, Hybrid Azure AD environments, managing of multiple email services across multiple companies, configuring VLANs, maintaining a PCI compliant network, configuring company firewall, device hardware module level repairs, and managing company licenses with financial reporting.

• Technical Support Representative

  • Nov 2021 - Apr 2022

  Boca Raton, Florida, United States Deploying payment devices to TouchSuite’s Merchants. Deploying merchant gateway accounts. Troubleshooting existing payment devices at merchant locations. Maintaining equipment inventory. Onboarding/Staging new payment platforms/solutions.



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Advanced Repair Agent

  • Oct 2018 - Nov 2021

  Boca Raton, Florida, United States Working off of a queue to repair computers and make sure the oldest ones get taken care of first. Diagnosing what is causing the hardware or software problem the client checked in the device for. Maintaining communication with the client to keep them up to date with the repair status and to make sure the repair is covering all of the issues they were experiencing. Setting up new PC builds that the client wants us to put together for them and new desktops or laptops clients buy in store.



Best Buy

• Retail
• 700 & Above Employee

• Connected Devices Sales Consultant

  • Oct 2017 - Oct 2018

  Boca Raton, Florida, United States Working with customers to find out what they want the technology to do for them and figuring out which products will best suit their needs. Making sure I retain updated knowledge on smart home and networking devices. Occasionally helping customers purchase new phones and activating them with their carriers.