Experience

Bold

• Singapore
• Retail Apparel and Fashion
• 1 - 100 Employee

• Supply Chain & Intralogistics Analyst

  • Jun 2021 - Present

  Through the lens of safety and compliance, Bold seeks to become the industry leader in warehouse inspections. However, Bold also leverages its expertise in operational efficiency, material handling, and project management to add value for its clients.Working as a Supply Chain & Intralogistics Analyst at Bold, I support internal processes and operations. I have also analyzed masses of data for consulting clients and prepared detailed reports exposing areas of improvement and customer issues for review by the executive team.



Vutility

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Operations Associate

  • Aug 2020 - Jun 2021

  After my internship, I was hired on as an Operations Associate. While working in this position, I was responsible for order fulfillment, QA testing, office procurement, and process documentation.Key Achievements:- Procured new office 14 days early through constant communication with 3PLs - 15 person expansion- Filtered 100% of defects out of 2,000 devices sourced from China - hundreds of devices shipped to Chevron- Increased efficiency by 22% in production through training/creation of SOP for third-party manufacturer

• Prototype Engineer

  • Jul 2020 - Jun 2021

  I contributed to Vutility as a Prototype Engineer Intern, working in product development. I performed a demand analysis to discover product features that strategically addressed new customer demands.Key Achievements:- Developed product roadmap and introduced new product feature in collaboration with international cross-functional team- Generated ideas to redesign product promotion strategies, leading to revenue growth of 100%- Launched product, marketed, and sent it to various governments and organizations both foreign and domestic resulting in revenue generation of $100,000- Beta testing with minimal defects and 95% customer satisfaction



Weatherwood Stains

• Head of Operations

  • Oct 2019 - Jul 2020

  While I was working as Head of Operations, I managed day-to-day fulfillment, shipping, and receiving. I also managed customer service, manufacturing, process improvement, employee teams, and up-selling. I planned and executed on large-scale company projects, like reengineering the product line, reorganizing inventory layout, implementing scanning for inbound and outbound materials, creating a customized ERP, etc.Key Achievements:- Created 3 SOPs resulting in 41% efficiency increase in order fulfillment- Sourced 3,300+ gallons of product to be manufactured and redistributed into smaller containers for selling- Optimized procedures such as color coding picking lists during order fulfillment for 9% increase in QA- Reduced annual costs by $80,000 through sourcing of different box supplier while still meeting customer needs



doTERRA International LLC

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• French Member Services Agent

  • May 2019 - Sep 2019

  As an active member of the French-Canada Member Services team I was able to demonstrate advanced product knowledge, database configuration, and upselling. I also expanded my customer service, communication, and bilingual skills. As an active member of the French-Canada Member Services team I was able to demonstrate advanced product knowledge, database configuration, and upselling. I also expanded my customer service, communication, and bilingual skills.