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Connor Young, MPH

Health Policy Analyst at Central District Health (CDH)

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us****@****om

(386) 825-5501

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Health Policy Analyst
- Jun 2022 - Present
Continuing to work on the newly-established Behavioral Health System Coordination Program. This program will build off the Gaps & Needs report from Idaho’s Region 4 Behavioral Health Board to evaluate service delivery gaps within the behavioral health community and help coordinate efforts to address system challenges within CDH’s region. -Collaborate with the University of Idaho Extension to implement Farm to Early Childhood Care curriculum that strives to improve community health outcomes by engaging early care and education in childcare centers. - Manage USDA's grant "Farm to School" to bring fresh fruits and vegetables to students of Glenns Ferry, ID. Show less

Healthcare Resource Specialist II
- Jul 2019 - Jun 2022
Train and assist with on boarding new hires- Available to take on additional tasks as needed such ascreating training material and job aids.- Independently schedules appointments in NextGen, usingvariable templates and per provider preferences. Performsaccurate and timely entry of referral information.Communicates directly with patient and/or family andreferring clinic to obtain the necessary informationmaintaining a 95% accuracy per skills list, telephone andreferral processing standards.-Obtains pre-certification or authorization numbers ifnecessary for referral.-Informs patient/physician offices of referral status verballyand/or by printed communication and documents inappropriate Resource Center systems.-Collaborates with designated clinic contacts to facilitateunusual referrals or new patient requests.-Handles multiple telephone lines and politely and effectivelyplaces calls on hold and returns calls on standards. Maintainsa thorough knowledge of common patient requests in order tofacilitate a professional and positive patient experience. Show less
Patient Access Specialist
- Jul 2018 - Jul 2019
I greet patients at the St. Al's out patientregistration and make sure all their insuranceinformation is up to date and explain what servicesthey are having that day.

Student Caller
- Dec 2015 - May 2019
Worked with other students to reach out via telephone to alumni of Boise State to build relationships and connect them back to the University. In spring 2018, I was promoted to a student supervisor in charge of setting daily goals and provide an incentive for whoever raised the most money for a team of ~24 students. This position also came with monthly meetings with our lead callers that would allow time for them to present any challenges or successes. Worked with other students to reach out via telephone to alumni of Boise State to build relationships and connect them back to the University. In spring 2018, I was promoted to a student supervisor in charge of setting daily goals and provide an incentive for whoever raised the most money for a team of ~24 students. This position also came with monthly meetings with our lead callers that would allow time for them to present any challenges or successes.

Boise State University
Master of Public Health - MPH, Prevention and Intervention Programming Emphasis

2020 - 2022
Boise State University
Graduate Certificate, Health Services Leadership, Data-Driven Decision-Making

2020 - 2022
Boise State University
Health Science Studies B.S. / Psychology Minor, Health Services/Allied Health/Health Sciences, General

2015 - 2019

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