Experience

Mettle

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Senior Onboarding & Financial Crime Analyst

  • Oct 2022 - Present

• Onboarding & FinCrime Analyst

  • Aug 2021 - Oct 2022

  Reviewing applications for business accounts, ensuring all industry’s are within appetite of the business. Identify any potential fraudulent risks by undertaking enhanced due diligence checks on applicants.- Risk assessment of new applicants to the organization- Ensuring applicants are not a financial crime risk to the business- Making sure that we are in compliance with all regulations regarding KYC and KYB for new customers- Using resources such as CIFAS and Equifax to protect people from financial crimes and identity theft Show less



NatWest Group

• United Kingdom
• Banking
• 700 & Above Employee

• Fraud Analyst

  • Apr 2019 - Aug 2021

  Investigating fraudulent transactions at first point of contact for customers. - Telephony based - Helping customers who had been victims of fraud via; Debit card, Cheques, Online / Telephone banking - Investigating the fraudulent transactions and financial loss - Coaching and performance tracking of new and underperforming colleagues - Leading new training groups and assisting with the design process of material - Experience of stepping into the manager position to cover management sickness / annual leave Show less



Morrisons

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Nov 2015 - Mar 2019