Connor Smith

Customer Account Manager at Hutson, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Henderson, Kentucky, United States, US

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Bio

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Experience

    • United States
    • Machinery Manufacturing
    • 100 - 200 Employee
    • Customer Account Manager
      • Jun 2022 - Present

    • Sales Operations Apprentice
      • Apr 2021 - Present

      Evansville, Indiana, United States

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Sales Intern
      • Dec 2020 - Apr 2021

      I am passionate about helping local businesses leverage technology to automate manual processes, simplify workflows, secure data and control costs. I'm an experienced and well-trained resource, and in this role, I brought technology and ideas to help small and medium size businesses prosper. Supported by a local team of customer ready specialists, often a first step was to quickly assess a client's current state. A needs analysis process I performed with organizations aided in… Show more I am passionate about helping local businesses leverage technology to automate manual processes, simplify workflows, secure data and control costs. I'm an experienced and well-trained resource, and in this role, I brought technology and ideas to help small and medium size businesses prosper. Supported by a local team of customer ready specialists, often a first step was to quickly assess a client's current state. A needs analysis process I performed with organizations aided in identifying avoidable costs, security threats, workflow inefficiencies and manual data entry that can be automated with technology. The clients I served were primarily located in Central and Eastern Kentucky and I'm proud to work for XBS Office Solutions who has earned so many references that testify to the business outcomes we helped them achieved. Clients Served • Small to Medium Size Businesses • Non-Profit Organizations • Schools, Colleges and Universities • Government Offices Common Print / Document Challenges • Hardcopy to Digital Transition • Manual Paper Intensive Tasks • Manual Data Entry • Paper Forms • Redundancies • Data Security Threats Popular Solutions • Document Managements Solutions • Accounts Payable Capture • Electronic Forms Solutions • Electronic Signatures • Credit Card Processing for Field Service Automation • Office Print Assessments • Integrated Office Products – Print, Copy, Scan & Fax • On-prem or Cloud Based Environments Business Outcomes • Expense Control / Reduction • Improved Productivity • Increased Accuracy • Security Risk Mitigation • Quicker Responsiveness Show less

    • Research Analyst
      • Jun 2020 - Aug 2020

      Redding, Connecticut, United States I was tasked with finding if their was a market for a new product DeerPro has in testing. These tasks consisted of making cold calls to golf courses across the U.S., building relationships quickly over the phone, and asking questions to gather data on this potential market. I thoroughly enjoyed making these calls and trying to earn people trust.

    • United States
    • Consumer Goods
    • 1 - 100 Employee
    • Warehouse Manager
      • Jun 2012 - Jun 2020

      Evansville, Indiana Area I was in charge of making sure inventory is in the right place, fill orders, book shipments, and load trucks. This allowed me to step into as role with many responsibilities while also allowing me to develop a good work ethic and leadership mentality. I also dealt with logistics companies to make sure the customers' orders went out on time and with the best shipping methods for their order.

    • United States
    • 1 - 100 Employee
    • Bag Room Manager
      • Jun 2014 - Jul 2017

      Henderson, Kentuky I was in charge of making sure the bag room was put away neatly, cleaned properly, and that the golf bags were in their right spot so that the next day everything would run smoothly. I also helped with selling inventory in the pro-shop. I would have to be knowledgable about all of the products and be able to answer questions at a moments notice.

    • United States
    • Human Resources
    • Intern
      • Aug 2015 - May 2016

      Henderson, Kentucky During my time at Assurance I helped around the office with activities such as filing, stocking shelves, mailing, cleaning, and customer support. This opportunity allowed me to develop my communication skills with customers while also teaching me how to work with people in various industries and understand their need.

    • United States
    • Food and Beverage Services
    • Delivery Driver
      • Aug 2015 - May 2016

      Henderson, Kentucky While employed at Firedome I delivered orders to the customers while helping clean and bust tables. While at Firedome I learned many customer service skills. I learned how to work and communicate with people from many different ethnicities. One of the most important skills I learned was how to effectively communicate with disgruntled customers in a way to where they would become a returning customer.

    • Laborer
      • Jun 2013 - Aug 2015

      Henderson, Kentcuky One of the most important things I learned was that each customer has their own needs and to keep their business you must meet those exact needs. I had to quickly learn how to manage multiple yards on a limited schedule.

Education

  • University of Kentucky
    Bachelor of Science - BS, Agricultural Economics and Business Management
    2016 - 2020
  • Henderson County High School
    2012 - 2016

Community

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