Connor Morrill

Customer Success Manager at Kixie
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Monica, California, United States, US

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5.0

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One of the most respectful and brilliant colleagues I've worked with. Connor leads through example, which is valuable to any group or team. He has the unique ability to maintain in depth conversations surrounding any topic. Connor remains abreast with current events and market shifts, which ignites innovative ideas. Connor has brought to my attention, multiple creative app ideas that could completely shift a specific market.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Success Manager
      • Jan 2023 - Present
    • United States
    • Software Development
    • 1 - 100 Employee
    • Sales Development Representative
      • Jul 2021 - Jun 2022

      - Cold-called and established value with over 50 decision-makers in the independent insurance industry each day - Executed monthly goals of creating at least 40 qualified opportunities for the business development team - Qualified new business opportunities through outbound prospecting and inbound leads - Worked with Account Executives to prepare for demos and strategize on messaging - Leveraged Salesforce, Salesloft, ZoomInfo, Google Sheets and other tools to facilitate outbound prospecting and efficiently manage my pipeline - Trained our team’s first Sales Operations Analyst on managing our database as well as best practices regarding qualifying, vetting and overseeing leads for the business development team Show less

    • Customer Success Associate/Marketing Assistant
      • Nov 2020 - Jul 2021

      - Supported our Customer Success Managers with day-to-day tasks that needed assistance, including SEO, copywriting and print projects - Directly managed over 50 accounts for the premier marketing subscription offered by FMG and trained members on best practices for utilizing our dashboard, content and communication tools - Scheduled emails, launched campaigns, published content, edited blog posts, and posted on members’ social media accounts - Provided members with support and assistance including changes to their website, content and campaigns - Leveraged Salesforce to organize and resolve support cases from members - Collaborated with the front-end development, back-end development and product management teams to improve our product offerings Show less

Education

  • UC Santa Barbara
    Bachelor of Arts - BA, Economics
    2018 - 2020
  • Francis Parker School
    High School Diploma
    2012 - 2016

Community

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