Connor Ganaway

IT Support Specialist II at UBEO Business Services
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Contact Information
us****@****om
(386) 825-5501
Location
Chico, California, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Laura Lovell

I had the pleasure of working with Connor Ganaway in many different capacities with the Boy Scouts of America. I hired him based on his passion for the Scouting program but also worked with him when he volunteered in multiple leadership roles. Connor is an analytical thinker who works through processes mentally before jumping in whole heartedly with actions. That meant that every time I needed him to complete a new challenge, I knew I could count on him to get his team to complete the work both timely and meeting or exceeding my expectations. Connor worked hard to complete his degree but found time to help others in his volunteer rolls, reaching out to those needing support and following through as he transitioned to an adult to assist our youth to better accomplish their tasks. Connor will be an asset to any employer and most certainly to ones in the computer science field as his passions will allow him to shine. Best wishes to Connor in his future career choices.

Mark Liechty

I have known Connor for over a decade. His willingne3ss to step up and work on tough problems with a cheerful spirit have made him a valuable part of every team he has been on. His ability to go with the flow will serve him well in the modern world of Information Technology where we expect to see changes in the plans on a regular basis. He is a fast learner and I would hire him if I had the opportunity to do so.

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Credentials

  • MacBook Pro (13-inch, M1, 2020) and MacBook Air (M1, 2020) Super Technician
    Apple
    Dec, 2021
    - Nov, 2024
  • Recovery and Repair for Mac Computers with Apple Silicon Virtuoso (Late 2020)
    Apple
    Dec, 2021
    - Nov, 2024
  • The Foundations of Mac Computers with Apple Silicon Ace (Late 2020)
    Apple
    Dec, 2021
    - Nov, 2024
  • iMac 2019 and Earlier Certification Achievement
    Apple
    Dec, 2021
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • IT Support Specialist II
      • Jun 2023 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Apple Authorized Repair Technician
      • Aug 2021 - Jun 2023

      - Certified through ATLAS (Apple Technical Learning Administration System) - Diagnosing both common and uncommon problems for customers computers - Knowledgeable in Apple Repair Process - Knowledgeable in GSX2 (Global Service Exchange) - Created purchase orders for necessary parts in a repair - Demonstrated effective communication with customers to inform them on the status of the repair - Applying a solution to efficiently repair computers - Maintained and updated local documentation for instore procedures - Kept a clean and organized area for preforming repairs Show less

  • Pedrick Produce
    • Dixon, California, United States
    • Warehouse Worker
      • Jun 2020 - Aug 2020

      - Bagged and Stocked produce - Assisted customers with any requests / questions - Unloaded and organized incoming deliveries - Served as a greeter and cart cleaner - Memorized various information about the produce sold - Bagged and Stocked produce - Assisted customers with any requests / questions - Unloaded and organized incoming deliveries - Served as a greeter and cart cleaner - Memorized various information about the produce sold

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Summer Camp Counselor
      • Jun 2014 - Jul 2019

      2019 - Commissioner - On Call Customer Service Representative for 300 participants - Upper Management Problem Solving - Organized Unit Campfires - Oversaw the work of 40 employees 2018 - Scoutcraft Director - Taught various merit badges (Camping, Pioneering, Orienteering) - Kept Inventory of Scoutcraft Area - Oversaw the work of 5 employees 2017 - Eagle's Nest Director - Created and executed the first year program - Oversaw the work of 1 employee - Organized documentation for progress of scouts 2015 / 2016 - Lifeguard - Taught various merit badges (Swimming, Lifesaving, Canoeing, Kayaking, Sailing) - Red Cross / BLS First Aid and CPR Trained - positively promoted aquatics safety 2014 - Kitchen Assistant - Assistant the head chef in preparing meals for the camp - Cleaned the camp kitchen in preparation for the next meal Show less

Education

  • California State University, Chico
    Bachelor's degree, Computer Science
    2020 - 2022
  • Solano Community College
    Computer Science
    2019 - 2020
  • Sierra College
    Computer Science
    2017 - 2019

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