Experience

Fuse Group

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Recruitment Consultant

  • Jul 2023 - Present

  Specialising in Business Change and Transformation roles covering a variety of clients, ranging from FTSE100 and FTSE250 business's to non-for-profit organisations.Previous client projects/roles have included: •Digital Transformations on varying scales•MS D365 CRM/ERP Implementations•Global Oracle Fusion Roll Out•MRI Implementation•A variety of SME PMO Analyst roles including Finance and Benefits RealisationAlways keen to talk to:• PMO Analysts (Senior to aspiring)• PMO Lead/Managers• Project Coordinators • Project Support Analysts• Project Administrators • Business Analysts• Project Managers• Programme Managers• Head of PMOs• Programme Directors• Senior Leaders across Business ChangeMy roles and responsibilities at Fuse include:• Sourcing candidates through a number of streams including; social media, job boards and referrals• Qualifying candidates and providing interview technique training• Relationship building and development of HR and line managers within businesses• Developing client relationships with managers, understanding and advising them on their recruitment needs• Building long-term working relationships with candidates• Advertise vacancies by drafting and placing adverts in a range of media• Business development via phone, email, social media• Working to monthly and quarterly targets• Negotiating salaries with both candidates and clients • Remaining in contact with for both successful and unsuccessful candidates for future opportunities Show less

• Recruitment Consultant

  • Nov 2021 - Jul 2023

  Specialising in Business Change and Transformation roles covering a variety of clients, ranging from FTSE100 and FTSE250 business's to non-for-profit organisations.Previous client projects/roles have included: •Digital Transformations on varying scales•MS D365 CRM/ERP Implementations•Global Oracle Fusion Roll Out•MRI Implementation•A variety of SME PMO Analyst roles including Finance and Benefits RealisationAlways keen to talk to:• PMO Analysts (Senior to aspiring)• PMO Lead/Managers• Project Coordinators • Project Support Analysts• Project Administrators • Business Analysts• Project Managers• Programme Managers• Head of PMOs• Programme Directors• Senior Leaders across Business ChangeMy roles and responsibilities at Fuse include:• Sourcing candidates through a number of streams including; social media, job boards and referrals• Qualifying candidates and providing interview technique training• Relationship building and development of HR and line managers within businesses• Developing client relationships with managers, understanding and advising them on their recruitment needs• Building long-term working relationships with candidates• Advertise vacancies by drafting and placing adverts in a range of media• Business development via phone, email, social media• Working to monthly and quarterly targets• Negotiating salaries with both candidates and clients • Remaining in contact with for both successful and unsuccessful candidates for future opportunities Show less



Mercedes-Benz in the UK

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• New/Used Car Sales Executive

  • Feb 2018 - Nov 2021

  • Proving excellent customer service to ensure customer loyalty to the company andbrand.• Managing the sales process, from initial enquiry to the handing over of the newvehicle.• Maintaining regular contact with existing customers to ensure customersatisfaction and loyalty.• Strong focus on achieving monthly and yearly targets with a year on year increasein units over the past 3 years.• Presentation and selling of regulated products.• Handling objections and strong negotiating skills.• Retaining maximum profit for Sytner.• #1 in New Car Sales F&I 2019• A consistent high return of positive customer satisfaction questionnaires Show less

• SMART Sales Executive

  • Jun 2017 - Feb 2018

  • Proving excellent customer service to ensure customer loyalty to the company andbrand.• Managing the sales process, from initial enquiry to the handing over of the newvehicle.• Maintaining regular contact with existing customers to ensure customersatisfaction and loyalty.• Strong focus on achieving monthly and yearly targets.• Presentation and selling of regulated products.• Handling objections and retaining maximum profit for Sytner.

• STAR Expert

  • Jun 2016 - May 2017

  •Product Specialist and Brand Ambassador •Being the first point of contact for potential customers• In-depth knowledge of the Mercedes Benz range to allow customers to makeinformed buying decisions. •Extremely customer service orientated to give great first impression and tointroduce to sales executives and aid in a seamless transition.

• Dealership Apprentice

  • Oct 2015 - Jun 2016

  Working in all sectors of the dealership, sales, service and parts. Allowing me tounderstand and gain empathy from all departments.• Aiding the dealership with a variety of errands when needed to ensure customerservice is kept at the high level expected of a premium brand.• Monthly training courses held at Sytner head office with the focus on customerservice.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Sep 2014 - Sep 2015