Experience

City of San Antonio Metropolitan Health District
• United States
• Government Administration
• 100 - 200 Employee
• ACE Coordinator/Senior Management Analyst

  • Jan 2019 - Present

The University of Texas at San Antonio
• United States
• Higher Education
• 700 & Above Employee
• Adjunct Professor

  • Jan 2015 - Present


Connie Soria, Healthcare Business Systems Consulting

• Founder, Consultant

  • Dec 2015 - Dec 2019

  I help health professionals and organizations create robust systems that maximize growth and profit with an innovative, full-scope approach to patient care. SPECIALTIES ◆Consulting, Strategic Healthcare Business Development ◆Change Management Expert: Process Improvement ◆Regulatory Compliance ◆Health Program Development, Training, Implementation, and Evaluation ◆Leadership and Executive Communication: Keynote Speaker & Adjunct Health Professor I help health professionals and organizations create robust systems that maximize growth and profit with an innovative, full-scope approach to patient care. SPECIALTIES ◆Consulting, Strategic Healthcare Business Development ◆Change Management Expert: Process Improvement ◆Regulatory Compliance ◆Health Program Development, Training, Implementation, and Evaluation ◆Leadership and Executive Communication: Keynote Speaker & Adjunct Health Professor


UT Health San Antonio
• United States
• Higher Education
• 700 & Above Employee
• Health Educator-Senior

  • Oct 2016 - Jan 2019


Health Texas Medical Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Service Excellence Coach

  • Sep 2014 - Sep 2015

  HIGHLIGHTED PROGRAM SUCCESS ◆Delivered higher physician evaluation scores and a reliable accountability system for 15 local Medical group managers and 42 physicians. ◆Improved conference experience by scoring a 9/10 evaluation - vs. 7/10 previous high score. HIGHLIGHTED PROGRAM SUCCESS ◆Delivered higher physician evaluation scores and a reliable accountability system for 15 local Medical group managers and 42 physicians. ◆Improved conference experience by scoring a 9/10 evaluation - vs. 7/10 previous high score.



University Health System

• United States
• Government Administration

• Director, Health Care Services

  • 2003 - Jul 2014

  HIGHLIGHTED PROGRAM SUCCESS ◆Delivered keynote speech at the ADA’s National Forum, presenting the program’s successful results. ◆Wrote, Directed, and Produced “Salsa Caliente Program” that was Awarded “Most Promising Comprehensive Community Program” from the American Diabetes Association. ◆Earned high qualitative program ratings, vastly improving customer experience. ◆Achieved 9% smoking cessation rate, beating the 5% National standard. ◆In 7 years as a grant manager, never denied an increased grant budget. Despite mounting budget cuts, secured enough funding to ensure the success of 5 key education programs. ◆Co-designed an innovative records database system for UHS in 2012 - still currently in use. ◆Increased profit by maximizing Medicare reimbursement. ◆Started a pilot program that achieved 100% compliance for quality indicator documentation meeting CMS Medicare standards. Gained higher reimbursement rates for UHS.