Experience

Advanced Cell Diagnostics

• United States
• Biotechnology Research
• 100 - 200 Employee

• Business Development Manager, Spatial Biology

  • Jul 2022 - Present

• Key Account Manager - NIH and MD Government

  • Sep 2020 - Jul 2022

  - Awarded as FY2020 Top Performer for Top Academic Sales Performance. - Grew NIH Region by 51% year over year (FY2020 vs FY2019), exceeding 2020 Quota at 120% and earning “Academic Sales Representative of the Year”. - Grew NIH Region by another 30% year over year (FY2021 vs FY2020), exceeding 2021 Quota at 108% - President's Club Awards for both FY2020 and FY2021 - Top Sales for FY 2022

• Account Manager - NIH, VA, MD Goverment, DC, DE, WV

  • Aug 2019 - Aug 2021

  • Provide scientific consultations on RNAscope related project planning and grant writing • Help increase awareness of latest RNAscope technology by local seminars and customer visits • Build strong relationship with local government and academic researchers, as well as KOLs in different research fields • Being customer advocate to funnel feedback to PM, R&D and Marketing team.

• Senior Technical Support Scientist/Field Application Scientist

  • Jan 2016 - Aug 2019

  Pre-Sale: • Partnered with Sales and Marketing team to develop strategic accounts and new business through scientific consultations, technical presentations, bootcamps and seminars • Presented in conferences and vendor shows to increase awareness of RNAscope technology Post-Sale: • Provided training and technical assistance remotely (>3000 customer cases) and onsite (>100 field visits) to achieve 99% customer success and 73% product re-order rate • Troubleshot… Show more Pre-Sale: • Partnered with Sales and Marketing team to develop strategic accounts and new business through scientific consultations, technical presentations, bootcamps and seminars • Presented in conferences and vendor shows to increase awareness of RNAscope technology Post-Sale: • Provided training and technical assistance remotely (>3000 customer cases) and onsite (>100 field visits) to achieve 99% customer success and 73% product re-order rate • Troubleshot customer’s complaints. Escalate to appropriate internal teams for in-house troubleshooting to maximize customer satisfaction • Funneled customer feedback to PM and R&D team for product improvement and new product development • Engaged in early access product launch in partnership with PM, R&D and Marketing team • Supported company to achieve 45M revenue goal (> 50% revenue growth) by pre-sale and post-sale activities • Built strong relationship with government accounts such as NIH and FDA and biopharma accounts • Kept good record of all customer’s communication using Salesforce CRM software Management: • Scientific lead for technical support team. Responsible for training new hires, generating SOPs and troubleshooting flowcharts to guide the team • Oversee escalated complaint cases from both academic and biopharma clients from US and oversea • Managed technical support monthly webinar and support knowledge base • Oversee one-on-one case discussions with tech support team members • Presented technical support team to attend bi-weekly meeting with Leica Global Support Team to discuss escalations and exchange technical updates

• R&D Application Scientist

  • May 2015 - Dec 2015

  • Expert in running RNAscope, BaseScope and ISH-IHC combined assay on manual, Leica BondRx and Ventana Discovery automated platform • Conducted a large-scale collaboration project with NIH/NCI. Stain over 1,000 slides (involving four different tumor types) with various targets on Leica BondRx automated platform and completed comprehensive data analysis using HALO software • Reviewed literatures to identify new application area. Perform feasibility test for emerging application area… Show more • Expert in running RNAscope, BaseScope and ISH-IHC combined assay on manual, Leica BondRx and Ventana Discovery automated platform • Conducted a large-scale collaboration project with NIH/NCI. Stain over 1,000 slides (involving four different tumor types) with various targets on Leica BondRx automated platform and completed comprehensive data analysis using HALO software • Reviewed literatures to identify new application area. Perform feasibility test for emerging application area. Present findings on company-wide meeting • Engaged with KOLs to explore potential collaboration opportunity • Compiled lists of top-telling probes in different research areas and generated probe datasheet by collaborating with China R&D team • Expert in Image Analysis using Halo software from Indica Labs. Being the first R&D scientist to adopt HALO software and provide feedback to Indica Labs on ISH module improvement • Led a project to compare several commercial image analysis platforms for company decision making



MD Anderson Cancer Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Postdoctoral Research Fellow

  • Jan 2014 - May 2015

  · Received post-doctoral training in the Department of Pathology, Division of Pathology and Laboratory Medicine working closely with Clinical Pathologists · Experienced with handling ovarian tumor sample directly from Operation Room, and developing patient-derived xenograft model as well as iPSCs culture · Performed routine histology and histopathological assessment · Received post-doctoral training in the Department of Pathology, Division of Pathology and Laboratory Medicine working closely with Clinical Pathologists · Experienced with handling ovarian tumor sample directly from Operation Room, and developing patient-derived xenograft model as well as iPSCs culture · Performed routine histology and histopathological assessment



Queen's University

• Canada
• Higher Education
• 700 & Above Employee

• Graduate Research Assistant

  • Sep 2007 - Dec 2013

  · Research aimed to elucidate the role of Fes tyrosine kinase in human breast cancer using various mouse models · Hands-on experience with a variety of techniques, including Western Blotting, ELISA, qPCR, Cloning, Confocal Microscopy, Immunostaining, and in vivo Live Imaging · Expert at working with different mouse models and generating primary cell culture and tissue microarray · Received competitive fellowships from the Canadian Breast Cancer Foundation ($112K) and the Canadian… Show more · Research aimed to elucidate the role of Fes tyrosine kinase in human breast cancer using various mouse models · Hands-on experience with a variety of techniques, including Western Blotting, ELISA, qPCR, Cloning, Confocal Microscopy, Immunostaining, and in vivo Live Imaging · Expert at working with different mouse models and generating primary cell culture and tissue microarray · Received competitive fellowships from the Canadian Breast Cancer Foundation ($112K) and the Canadian Institute of Health Science Terry Fox Foundation ($50K) · Selected to make an oral presentation in the 1st Canadian Cancer Research Conference · Attended national and international conferences to present research posters · Active member of “American Association of Cancer Research” since 2007 · Supervised two undergraduate projects Show less · Research aimed to elucidate the role of Fes tyrosine kinase in human breast cancer using various mouse models · Hands-on experience with a variety of techniques, including Western Blotting, ELISA, qPCR, Cloning, Confocal Microscopy, Immunostaining, and in vivo Live Imaging · Expert at working with different mouse models and generating primary cell culture and tissue microarray · Received competitive fellowships from the Canadian Breast Cancer Foundation ($112K) and the Canadian… Show more · Research aimed to elucidate the role of Fes tyrosine kinase in human breast cancer using various mouse models · Hands-on experience with a variety of techniques, including Western Blotting, ELISA, qPCR, Cloning, Confocal Microscopy, Immunostaining, and in vivo Live Imaging · Expert at working with different mouse models and generating primary cell culture and tissue microarray · Received competitive fellowships from the Canadian Breast Cancer Foundation ($112K) and the Canadian Institute of Health Science Terry Fox Foundation ($50K) · Selected to make an oral presentation in the 1st Canadian Cancer Research Conference · Attended national and international conferences to present research posters · Active member of “American Association of Cancer Research” since 2007 · Supervised two undergraduate projects Show less



University of Delaware

• United States
• Higher Education
• 700 & Above Employee

• Visiting Research Scholar

  • Jun 2007 - Sep 2007

  · One of the four undergraduate students selected university-wide by Imperial College London · Fully funded by the UK Biotechnology and Biological Sciences Research Council (BBSERC) · Research focused on protease cancer, aiming to localize compartmental gene expression in urogenital sinus · One of the four undergraduate students selected university-wide by Imperial College London · Fully funded by the UK Biotechnology and Biological Sciences Research Council (BBSERC) · Research focused on protease cancer, aiming to localize compartmental gene expression in urogenital sinus