Experience

International School

• Egypt
• Education
• 400 - 500 Employee

• Student Counsellor

  • Jan 2019 - Present

  Professionalism Support leadership and provide direction in counselling management to ensure a high and ethical standard of guidance and counselling services for students. Provide support to team members in achieving objectives and performance standards. Manage and administer the operations of Guidance and Counselling Unit. Provide counselling to students and guide them in areas of academic, career and personal concerns, social, behavioural and learning difficulties. Provide parents with support and advice in managing troubled students and students with disabilities and special needs. Support parents, teachers and school management on positive behaviour management strategies in dealing with troubled students and students with disabilities and special needs. Establish support and networking for parents with special needs children, teachers and school management in helping the students with special needs or other developmental concerns to adjust better holistically. Make referrals to other multidisciplinary professional upon the necessity of case management. Promote self-care and mental health awareness and care for vulnerable peers via Character Building Programme (CEP) to build a positive attitude and school culture. Plan, promote and conduct awareness campaign, workshop and development activities for the students at all levels. Provide career guidance and advice for students at all levels. Conduct motivational talks and/or work collaboratively with tertiary education settings internationally and locally and/or education consultants in organizing professional/career talks that involving external speakers. Plan, organize and guide new students (majorly Year 7) during orientation. Maintain and keep records of counselling sessions for students. Prepare budget and manage the expenditure within the approved for the department. Show less



Sunway Education

• Malaysia
• Education Administration Programs
• 100 - 200 Employee

• Teaching and Learning Specialist

  • Sep 2017 - Dec 2018

  Professionalism Oversee the operation and development of CAT ACCA Teaching and Learning Development. Provide support to administrative and academic staffs in achieving objectives and performance standards. Work collaboratively with the ACCA and Big 4 accounting firms in Malaysia to keep the programme up-to-date with significant developments within the accountancy profession. In-house counsellor cum learning support coach for the programme in dealing with students’ welfare and supporting their academic performance. Monitor study progress and academic performance of students and provide result analysis to management periodically. Develop academic performance improvement plan in dealing with identified students to ensure a smooth study progress and reduce dropout cases on Accounting and Finance course. Work collaboratively with respective student, academic team and parents (when necessary) to address students’ concerns, growth and academic performance. Conduct classroom and teaching observation and evaluation to ensure a high-quality teaching and effective learning. Arrange professional trainings and/or workshops for academic team. Recruit and conduct interview with new potential lecturers and/or tutors. Develop MPU syllabuses and guidelines for setting exam questions. Documentation administration which complies with MQA and MOHE’s requirements. Conduct orientation to new students. Assist in Sunway TES – ACCA Global Audit Simulation Programme periodically. Work collaboratively with media and press for community scholarship programme. Show less



Kuala Lumpur Metropolitan University College

• Malaysia
• Higher Education
• 1 - 100 Employee

• Senior Counsellor / Head of Well-being Services

  • Aug 2015 - Aug 2017

  Professionalism Provide leadership and direction in counselling management to ensure a high and ethical standard of guidance and counselling services for students. Provide support to team members in achieving objectives and performance standards. Manage and administer the operations of Wellbeing Services. Ensure students requiring counselling support are attended in a timely manner. Provide recommendations which comply with code of ethics as licensed and registered counsellor in helping students to resolve their conflicts/issues. Make referrals to other multidisciplinary professional upon the necessity of case management. Develop and implement high quality programme for students/staffs with regards to mental health and emotional wellbeing. Conduct motivational talks and/or organize professional/career talks that involving external speakers. Motivate, lead and manage all direct reports, allocating responsibilities, work planning and managing performance. Ensure compliance with relevant Government and University requirements for all tasks within the unit/department. Develop Standard Operating Procedure (SOP) for crisis and emergency management. Attend Student Disciplinary panel meetings and handle cases following the disciplinary meeting. Develop and maintain effective working relationships with relevant internal and external service providers and stakeholders. Maintain and keep records of counselling sessions for students. Prepare monthly reports for the management. Prepare budget and manage the expenditure within the approved for the department. Conduct orientation to new students. Show less



Taylor's Education Group

• Malaysia
• Education
• 500 - 600 Employee

• Senior College Counsellor

  • Oct 2013 - Jul 2015

  Professionalism Manage and administer the operations of Career and Psychological of Counselling Centre (CPCC). Provide personal, group and family counselling for students. Develop therapeutic alliance and treatment plan upon respective student’s emotional/developmental needs. Confer with principals, teachers, and/or parents (when necessary) in resolving crisis strictly adhering to ethical code of conduct in counselling. Provide crisis intervention and management for students (when necessary). Make referrals to other multidisciplinary professional upon the necessity of case management. Conduct motivational talks and/or organize professional/career talks that involving external speakers. Provide training programmes to help academic and administrative staffs to be able to provide basic emotional support for students. Administer and interpret career and personality tests to assist students to understand their abilities, interests and personality characteristics in setting goals and making career options. Initiate and organize mental health awareness campaigns and mega projects on campus. Maintain and keep records of counselling sessions for students. Prepare monthly reports for the management. Prepare budget and manage the expenditure within the approved for the department. Conduct orientation to new students. Show less



Universiti Tunku Abdul Rahman (UTAR)

• Malaysia
• Higher Education
• 700 & Above Employee

• Lecturer/Counselling Educator

  • May 2012 - Sep 2013

  Psychology and Counselling Department, Faculty of Arts and Social Science (FAS)ProfessionalismEstablish and maintain a high standard of teaching and effective learning to meet the University’s teaching and learning expectations.Undertake teaching and other related duties including design, prepare and develop teaching materials, conduct lecturers and tutorials, consult with students, meet academic advisees, invigilation, marking and assessment.Supervise research project work of final year students.Participate and contribute in programme and curriculum development.Participate in scholarly activities including undertaking research, publication and community work.Undertake and contribute in administrative responsibilities including organizing conferences and/or seminars, visiting students on internship, attending meetings, participating in committees and working groups within the Department, Faculty and University.Engage in continuous professional development including participation and facilitation in counselling and/or psychology professional activities. Show less

• College Counsellor

  • Jun 2010 - Apr 2012

  ProfessionalismManage and administer the operations of Guidance and Counselling Unit.Provide personal, group and family counselling for students.Develop therapeutic alliance and treatment plan upon respective student’s emotional/developmental needs.Confer with academic and administrative staff and/or parents (when necessary) in resolving crisis strictly adhering to ethical code of conduct in counselling.Provide crisis intervention and management for students (when necessary).Make referrals to other multidisciplinary professional upon the necessity of case management.Conduct motivational talks and/or organize professional/career talks that involving external speakers.Organize mental health awareness campaigns and mega projects on campus.Provide training programmes to help academic and administrative staffs to be able to provide basic emotional support for students.Administer and interpret career and personality tests to assist students to understand their abilities, interests and personality characteristics in setting goals and making career options.Lead and manage Peer Helpers’ Programme on campus.Maintain and keep records of counselling sessions for students.Prepare monthly reports for the management.Prepare budget and manage the expenditure within the approved for the Student Affairs Department.Conduct orientation to new students. Show less



Sinaran Montessori Kindergarten

• Kedah, Malaysia

• Child Development Consultant

  • Aug 2009 - May 2010

  Professionalism Support students’ holistic development and promote independence learning. Observe, monitor and support the development and progress of each student and their response to learning activities and/or within the group. Plan and conduct small group activities and teaching methods that increasing students’ participation. Supervise students on outings and visits as appropriate. Support in (feedback) meetings with parents and work collaboratively with parents and teachers in developing treatment plan for students (when necessary). Show less



New Era University College (NEUC)

• Malaysia
• Higher Education
• 1 - 100 Employee

• College Counsellor/Trainee

  • Jun 2008 - Oct 2008

  Professionalism Provide personal and group counselling for students. Develop therapeutic alliance and treatment plan upon respective student’s emotional/developmental needs under supervision. Assist in organizing motivational talks, professional/career talks and trainings/workshops. Administer and interpret career test to assist students to understand their abilities, interests and personality characteristics in making career options. Conduct training for Peer Helpers’ Programme and peer support groups. Maintain and keep records of counselling sessions for students. Attend supervision sessions with the Head of Counselling Centre. Show less



Kaohsiung Medical University

• Higher Education
• 100 - 200 Employee

• Librarian Assistant/Student Helper

  • Jan 2001 - Jan 2005

  Main Responsibilities and Duties Manage interlibrary cooperation. Organize books and journals. Answer readers’ enquiries. Front office receptionist. Main Responsibilities and Duties Manage interlibrary cooperation. Organize books and journals. Answer readers’ enquiries. Front office receptionist.