Connie Cheung-Simon

Billing and Customer Service Specialist at NextGen Healthcare
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Location
Lake Forest, California, United States, US

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5.0

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I directly worked with Connie for 8 years at St. Joseph Health. Connie is an outstanding employee with a great work ethic (always taking ownership of her tasks and assuming other tasks to get the project/task done if necessary). As a vendor liaison, she managed 20+ vendors, SJHS's relationship with these vendors, and the communications (technical and non technical) between our 2 organizations. During her vendor management role, she also handled vendor-to-vendor migrations and inbound-outbound patient data file upgrades. She's great at multitasking, and she's comfortable with wearing many hats. She's always eager to learn new things, picks things up quickly, and doesn’t shy away from the more technical skills (i.e. Excel lookups, Access database files, etc). I feel that Connie is a great employee, person, and team player, and she will easily be a great asset to any organization.

Farrah Fazeli

Connie Cheung is an exceptional team player who works very well with various vendors in her role as a Vendor Liaison. I found Connie to be efficient and responsive who possesses excellent organizational skills . She always looked for opportunities to grow and to improve processes. Connie worked well under pressure , and she took initiative to assist with other projects in the department. Overall, Connie is a committed result oriented professional that would benefit any organization. It was a great pleasure to have Connie on my team.

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Billing and Customer Service Specialist
      • Sep 2020 - Present

      Provides assistance to account holders by processing transactions or responding to inquiries. Analyze financial information and prepare financial reports. Provides assistance to account holders by processing transactions or responding to inquiries. Analyze financial information and prepare financial reports.

    • Executive Administrative Assistant
      • Aug 2020 - Sep 2020

      Act as the executive administrative point of contact between the executive and the external clients. Undertaking the tasks of receiving calls, taking messages, and routing correspondences. Responsible for working directly with the clients and members of the office to successfully meet goals. Act as the executive administrative point of contact between the executive and the external clients. Undertaking the tasks of receiving calls, taking messages, and routing correspondences. Responsible for working directly with the clients and members of the office to successfully meet goals.

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Receptionist
      • 2020 - 2020

      Receiving visitors at the front desk by greeting, welcoming, and directing them appropriately. Answering screening and forwarding incoming phone calls. Receiving and sorting daily mail. Temp position through Apple One. Receiving visitors at the front desk by greeting, welcoming, and directing them appropriately. Answering screening and forwarding incoming phone calls. Receiving and sorting daily mail. Temp position through Apple One.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • RCS S. CA Vendor Liaison
      • Oct 2012 - Oct 2018

      Act as a Liaison for various vendors and SJH. Manage vendor activities and work with the various internal departments to resolve and address inquires. Monitor any vendor trends to ensure quality and accountability. Act as a Liaison for various vendors and SJH. Manage vendor activities and work with the various internal departments to resolve and address inquires. Monitor any vendor trends to ensure quality and accountability.

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Vendor Liaison
      • Jun 2002 - Sep 2012

      Act as a Liaison between Mission Hospital and the various vendors. Responsible for vendor management activities including managing day to day vendor relationships. Monitor and track vendor performances by monthly reporting and conducting conference calls. Act as a Liaison between Mission Hospital and the various vendors. Responsible for vendor management activities including managing day to day vendor relationships. Monitor and track vendor performances by monthly reporting and conducting conference calls.

    • Insurance
    • 1 - 100 Employee
    • Accounts Payable Specialist
      • 1998 - 2001

      Managing accounts payable activities while handling high dollar accounts. Generating checks for overpayments/refunds. Office bills being addressed timely along with depositing and reconciling checks. Managing accounts payable activities while handling high dollar accounts. Generating checks for overpayments/refunds. Office bills being addressed timely along with depositing and reconciling checks.

Education

  • Saddleback College
    Associate of Arts (AA), General Education
  • El Toro High School
    1990 - 1993

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