Experience

Oklahoma Department of Rehabilitation Services

• United States
• Government Administration
• 300 - 400 Employee

• Rehabilitation Technician

  • Oct 2012 - Present

  Assist client's in completion of application and provide clients with area resources and referral information. In addition, explain information regarding Vocational Rehabilitation and Visual Services programs and procedures to consumers and potential vendors. Maintain case files and transfer case records through AWARE software program. Additional duties include general office operations, including but not limited to: creating correspondence to clients and staff, answer multiline phones, front desk reception (as needed), copying, faxing, and scanning. Show less



Muskogee Regional Medical Center

• Administrative Assistant

  • May 2007 - Aug 2012

  Received referrals on new patients. Obtained insurance information from customers, and verified coverage with insurance companies. Acquired pre-authorization with primary care physician and/or insurance company for initial visits. Scheduled vendor luncheons and dinners with physician and staff. Documented information in logbook. Maintained office equipment and office supplies. Communicated with payers, and reported outcome to billing office. Listened to customer needs and concerns resolving to a satisfactory outcome. Show less



CARDIOLOGY CLINIC OF MUSKOGEE INC

• United States
• Medical Practices
• 1 - 100 Employee

• Purchasing Clerk/New Patient Account Representative

  • Aug 2005 - May 2007

  Processed and updated material orders, requisitions, purchase orders, purchase order confirmations, change orders, and equipment requirements. Conducted pricing comparisons, created selection criteria for suppliers, and stock checks. Reported product and pricing updates to different area supervisors within the medical clinic. Developed new relationships and maintained existing relationships with vendors. Assured deadlines were met for purchase orders, quotes, and delivery dates. Met with new patients and entered personal information into office database. Obtained copies of identification and insurance cards. Verified current insurance coverage and notified clients of current co-pay and deductible status. Answered patient inquiries regarding the practice. Show less



Rapid City Regional Hospital

• United States
• Hospitals and Health Care

• Health Unit Clerk

  • Aug 1991 - May 1998

  Contributed to patient care in accordance with unit guidelines in the Neonatal Intensive Care Nursery and Newborn Nursery. Completed all assigned clerical activities. Trained to recognize an emergency situation and initiate appropriate responses. Prioritized physicians orders and initiated appropriate action in a timely manner. Accurately transcribed physician's orders. Maintained and ordered office supplies along with patient take home supplies. Acted as a receptionist and participated in patient admission, discharge, and transfer of patients (if needed). Show less



Mileage Plus Incorporated

• Customer Service Representative

  • Jan 1996 - Jan 1997

  Provided customers with service information related to their frequent flier account with United Airlines. Resolved questions and problem's with members account. Processed incoming mail correspondence. Provided customers with service information related to their frequent flier account with United Airlines. Resolved questions and problem's with members account. Processed incoming mail correspondence.



Merced Junior College

• Office Assistant

  • Aug 1989 - Jun 1991

  Typed Financial Aid Award letters and filed student records. Answered telephones and transferred to appropriate staff. Greeted students and answered any questions that they may have regarding financial aid. Typed Financial Aid Award letters and filed student records. Answered telephones and transferred to appropriate staff. Greeted students and answered any questions that they may have regarding financial aid.