Experience

MMI Asia Pte Ltd

• Singapore
• Events Services
• 1 - 100 Employee

• Marketing Positions

  • Feb 2022 - Present



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Sales Executive

  • Oct 2018 - Mar 2020

  I started out in IKEA as an intern and continued as a permanent part-timer for over a year. During my time as a sales executive under the Living room storage department in IKEA, I've learned to sharpened my customer relation skills through active listening, and effective communication skills.- Handle customer's enquiries- Provide consistent product recommendation and solutions- Creating quotation according to customer's request- Listing customer's personal information through the usage of company's Customer Relationship Management System- Ensuring the assigned department's product stock free from error by updating the product stock's logistic system.- Fixture and assembly of showcasing product in the department- Ensuring shop-keeping cleanliness & hazards-free



Ice Cold Beer and Bar

• United States
• Restaurants

• Server Host

  • Oct 2017 - Feb 2018

  Throughout my part-time work experience in Ice Cold Beer, I learned to be resilient and patient to ensure consistent customer services as well as multi-tasking efficiently to minimize delays in an fast-paced environment.- Deliver excellent customer service by greeting and escorting them to their table- Taking customer's order and keying into the Point-of-sale (POS) system- Serving customer's food and beverages- Cleaning of tables and preparing set-up of table for upcoming customers- Offer menu's recommendation, Up-selling appetizers and alcohols as well as informing today's special- Checking of customer's ID to ensure minimum age requirement for alcohol consumption- Fulfilling customer's table booking request- Handle customer's checks and collection of payment - Handle customer's dispute and follow-up



Toys"R"Us

• United States
• Retail
• 700 & Above Employee

• Retail Associate

  • Nov 2016 - Dec 2016

  I was deployed as an intern and was assigned the role of Big Merchandiser position. From this experience, I learned the ability to remain calm in stressful moment, handling types of various customers and communication skills.- Handle customer services to ensure customer satisfaction by assisting shoppers to locate product - Consistent communication between colleagues to ensure the correct product delivery- Ensuring stock availability by maintaining daily stock count checks.- Assembling of merchandise- conveying clear and descriptive information of merchandise to customer- Displaying of products in product shelves according to its respective categories- Maintaining shop cleanliness