Experience

Ignion

• Spain
• Wireless Services
• 1 - 100 Employee

• Key Account Manager

  • Sep 2019 - Present

  • Industry and market analysis: Leading the industry and market analysis and competitive products study in Greater China regions. Participate product and technology roadmap planning and upgrading, according to the analysis results and conclusions. Guide and cooperate customers survey, analyze and make corrections according to the feedbacks.• Project and customer management: Close following up with key customers and projects of the product design process. Predict, identify and take necessary actions to minimum the risks during business activities. Track and supervise the demand and supply to OEM and ODM customers, establish close business relationships.• Team management: Set up regional sales targets, submit or decompose requirements or tasks to corresponding departments within company. Work with overseas technical team to resolve technical problems, and clarify product inquiries from key customers. Cooperate with marketing team tightly, build communications with partners and media parties directly or indirectly. Coordinate and support important tradeshows, exhibitions and seminars, promote and publicize the products and technologies.• Achievements and performance: Expanded the sales channels from 5 to 12 in the region. Introduced more than 15 important customers with visible projects or opportunities ahead. Brought in new revenue over 20% among total number and expected grow to 30%-40% in next 3 years. Increase the number of technical partners 2 – 3 year by year.



Amphenol Global Interconnect Systems

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Global Account Manager

  • Aug 2015 - Aug 2019

  • Regional business development: Discover & develop new business and new customer opportunities in APAC region. Build good relationships in business cooperation, technology exploration, market promotion and other aspects. Align with Europe and North America teams to co-work cross region potentials. Report to management team on strategic objectives status and action plans to achieve the goals.• Project and customer management: Maintain excellent business relationships with key customers. Draft and review product or service quotations, purchase agreements and contracts. Lead the bidding to new customers or new projects, review the procurement reliability and prices of key components within own projects. Manage and maximum the profit of project or product. Supervise customer order reply and delivery status, handle major delivery matters or quality complaints when escalated.• Product roadmap: Through market analysis and customer feedback, provide market trends and customer expectations to R&D department. Guide and discuss the upgrading direction and key factors for products. Communicate the roadmap with customers and collect customers voices.• Achievement and performance: Brought in 8 key customers in 4 years, each customer contributed more than $500K USD revenue yearly on average. The total revenue increased more than 25% year by year in APAC region. Expanded business scope to Singapore and Taiwan region from zero, through cooperation with overseas sales channel and agents.



Amphenol

• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Customer Focus Team Manager

  • Jan 2009 - Jul 2015

  • Team management: Day to day leadership of team to meet customers’ satisfaction. Set up the team and individual KPI, review and make corrections or recognize regularly. Responsible for recruitment and training new staff to make sure workable for assigned job. Build the cohesion and centripetal force into team spirit through common goal and mutual cooperation.• Customer management: Maintains good relationship with key customers and communicates often. Receipt customers visiting, review and audit important project quotations and biddings.• Financial management: Manage and approve operating budget and expenses of the Department. Responsible for projects P&L. Leading tema to drive cost reduction and operational efficiency.• Achievement and performance: Managed total revenue of projects over 100 Millions USD annually. Improved and maintain the On-Time-Delivery rate of customer orders from 80% to 95%+.100% pass customers’ audit and critical tests. Established customer-focused working style and atmosphere in the company.



Amphenol TCS

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 300 - 400 Employee

• Material Manager

  • Aug 2006 - Dec 2008

  • Team management: Responsible for daily operation of the team, define team and individual targets. Meet the predetermined objectives through daily management and regular reviews with prevent and corrective actions . Assist employees on personal development plans and provide necessary support.• Procurement and planning: Execute material procurement procedure according to Corporate strategy. Perform capacity planning, maintain master production schedule in support of revenue and deliver plan.• Inventory management: Control the inventory at reasonable level, both raw materials and finish goods. Manage the inventory of suppliers stored materials and consigned products to customer hubs. Manage the E&O materials.• Achievement and performance: Initiate and establish Vendor Managed Inventory system in company. Leading the inventory improvement from 6 turns to 20 turns per year. Reduced the amount of E&O material by more than $100k.



Simclar

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Project Planner

  • Jul 2004 - Jul 2006

  • Process and reply to customer orders, check and confirm customer order information and log into system.• Communicate demand changes with customers in time and predict the changing trend. Generate the master production schedules according to the material availability and capacity balance requirement.• Provide procurement and material support for new product introduction, arrange pilot and trial run production and engineer proof productions.• Responsible for the arrangement of daily production plan, including manpower, machines and product lines. Ensure the sustainability of production and the timely response and satisfaction to customer needs. Monitor the production output against schedules.



Toyoshima Technology

• Production Control

  • Jul 2003 - Jun 2004

  • Perform production schedules and plan materials to balance supply and demand, distribute it to relevant workshops, supervise and feedback the completion status.• Issue material purchase request according to production plan and inventory status • Perform production schedules and plan materials to balance supply and demand, distribute it to relevant workshops, supervise and feedback the completion status.• Issue material purchase request according to production plan and inventory status