Experience

The Mom Edit

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Video Editor

  • Mar 2022 - Present

  Work individually with clients and department members with a dedicated focus to meet their film editing needs. Prioritize and ensure strict adherence to deadlines. Create and consolidate attention grabbing trailers to promote the blog on social media. Convert raw footage into desired final products. Utilize computer editing equipment and software with a host of creative techniques to achieve desired layout, formatting, and style. Implement high quality voice, music, and other… Show more Work individually with clients and department members with a dedicated focus to meet their film editing needs. Prioritize and ensure strict adherence to deadlines. Create and consolidate attention grabbing trailers to promote the blog on social media. Convert raw footage into desired final products. Utilize computer editing equipment and software with a host of creative techniques to achieve desired layout, formatting, and style. Implement high quality voice, music, and other sound effects seamlessly into videos. Show less


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• United States
• Restaurants
• 1 - 100 Employee
• Production Assistant

  • Jun 2022 - Present


CHILDREN'S HOSPITAL OF PHILADELPHIA FOUNDATION (THE)

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Access Scheduler

  • Oct 2021 - May 2022

  Provided service to patients and parents in scheduling for upcoming appointments. Explained protocol and procedures for appointments and addressed general inquiries. Established referrals for patient’s in accordance with insurance guidelines. Registered new patients by setting up charts in accordance with HIPAA Law. Outsourced patient needs via coordination with physicians and nurses. Processed insurance for billing and financing of appointments. Sent encounters for refills of… Show more Provided service to patients and parents in scheduling for upcoming appointments. Explained protocol and procedures for appointments and addressed general inquiries. Established referrals for patient’s in accordance with insurance guidelines. Registered new patients by setting up charts in accordance with HIPAA Law. Outsourced patient needs via coordination with physicians and nurses. Processed insurance for billing and financing of appointments. Sent encounters for refills of prescriptions at patient’s discretion. Administered and reviewed audits of calls for quality assurance Show less



PrimePay

• United States
• Software Development
• 400 - 500 Employee

• Client Success Representative

  • Dec 2020 - Sep 2021

  West Chester, Pennsylvania, United States Provided customer service support to best address client needs. Managed service calls and emails regarding benefits and coverage. Researched and resolved customer issues. Explained benefit plan policies and procedures. Reviewed benefit account claims, receipts, and other documentation. Assisted customers to access their online portal account. Enrolled new participants into new Benefit/COBRA accounts according to the client’s parameters. Administered payroll contributions to… Show more Provided customer service support to best address client needs. Managed service calls and emails regarding benefits and coverage. Researched and resolved customer issues. Explained benefit plan policies and procedures. Reviewed benefit account claims, receipts, and other documentation. Assisted customers to access their online portal account. Enrolled new participants into new Benefit/COBRA accounts according to the client’s parameters. Administered payroll contributions to accounts. Mailed compliance letters to participants. Processed refunds, cancellations, re-association of funds, and adjusted account balances. Audited client accounts to ensure that funds were distributed according to their plan. Processed claims based on IRS compliance guidelines. Administered Consolidated Omnibus Budget Reconciliation Act (COBRA) accounts for Qualifying Beneficiaries. Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor/Barista Trainer/Barista

  • May 2018 - Sep 2020

  Greet customers and operate cash register to process payments and issue receipts. Provide excellent customer service for customer needs and purchases. Trains and develops newly hired partners on the different roles that baristas are responsible during their shift. Create an inviting and welcoming experience for customers to garner a ‘third place’ culture at the store. Provides direction to my direct reports to assess the potential for additional sales with existing customer… Show more Greet customers and operate cash register to process payments and issue receipts. Provide excellent customer service for customer needs and purchases. Trains and develops newly hired partners on the different roles that baristas are responsible during their shift. Create an inviting and welcoming experience for customers to garner a ‘third place’ culture at the store. Provides direction to my direct reports to assess the potential for additional sales with existing customer base. Partners with colleagues as needed with on-the-job training and helps to ensure department sales are effectively closed. Opens and closes the retail location in a timely manner. Prints and files daily sales reports. Audits the register, prepares the daily proceeds and delivers the bank deposits. Conducts customer service as needed, including the processing of customer returns, answering phone calls, answering questions about the store or our products, and managing exchanges / returns. Record Inventory Sales and Manage daily and weekly product orders. Record time and temperature controls. Making sure that food/drink meet quality standards according to the Food Standards Agency (FSA). Show less



Lower Brandywine Presbyterian Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Tenor Section Leader

  • Oct 2017 - May 2018

  Wilmington Study scores to learn the music in detail, and to develop interpretations. Confer with clergy to select music for church services. Perform during Sunday church services. Prepare music before service each week. Prepare, Study, and Perform solos in Handel's Messiah for the holiday season.



Movie Tavern Inc.

• United States
• Entertainment Providers
• 300 - 400 Employee

• Server

  • May 2017 - Oct 2017

  Exton Take orders and requests of customers. Ensure correct food was made and promptly delivered to customers. Clean and reset theaters after each showing. Handle payments.



The Split Rail Tavern

• Host/Runner

  • Aug 2016 - May 2017

  West Chester, PA Greet guests and seat them. Assign restaurant areas to servers. Run food for kitchen. Sweep back of the food preparation line. Clean restrooms.



Rita's Italian Ice

• United States
• Food and Beverage Services
• 500 - 600 Employee

• Treat Team Member

  • Jul 2013 - Oct 2013

  Collegeville, PA Take and prepare customer orders. Operate cash register. Restock inventory. Clean equipment and food preparation areas.