While Jeremiah was working as a part-time student employee in my area for two years, he provided first class support with great attitude. His approachable but professional manner made users feel at ease right away while they were frustrated with annoying computer and network issues. He always enjoyed the challenge of solving difficult problems. When we were not busy, he would take initiatives to resolve issues that is not officially supported by us just so users would not be strained with the problem on campus. He is knowledgeable in technology but also very in tune with the user's comfort level with the issue and resolutions. Jeremiah knows the key of good technical support.

Jeremiah ranked high in the scope of student IT support techs at the University. He was reliable and efficient and flexible. Jeremiah worked directly for another IT manager, but was 'on loan' to me on numerous occasions. Because of his versatility, we were able to have him shift gears often, sometimes assisting with students' personal equipment, university owned computer equipment, or networking equipment and infrastructure. Jeremiah was always a pleasure to work with. He was always enthusiastic and energetic, and he contributed much to a fun and relaxed workgroup structure.

While Jeremiah was working as a part-time student employee in my area for two years, he provided first class support with great attitude. His approachable but professional manner made users feel at ease right away while they were frustrated with annoying computer and network issues. He always enjoyed the challenge of solving difficult problems. When we were not busy, he would take initiatives to resolve issues that is not officially supported by us just so users would not be strained with the problem on campus. He is knowledgeable in technology but also very in tune with the user's comfort level with the issue and resolutions. Jeremiah knows the key of good technical support.

Jeremiah ranked high in the scope of student IT support techs at the University. He was reliable and efficient and flexible. Jeremiah worked directly for another IT manager, but was 'on loan' to me on numerous occasions. Because of his versatility, we were able to have him shift gears often, sometimes assisting with students' personal equipment, university owned computer equipment, or networking equipment and infrastructure. Jeremiah was always a pleasure to work with. He was always enthusiastic and energetic, and he contributed much to a fun and relaxed workgroup structure.

While Jeremiah was working as a part-time student employee in my area for two years, he provided first class support with great attitude. His approachable but professional manner made users feel at ease right away while they were frustrated with annoying computer and network issues. He always enjoyed the challenge of solving difficult problems. When we were not busy, he would take initiatives to resolve issues that is not officially supported by us just so users would not be strained with the problem on campus. He is knowledgeable in technology but also very in tune with the user's comfort level with the issue and resolutions. Jeremiah knows the key of good technical support.

Jeremiah ranked high in the scope of student IT support techs at the University. He was reliable and efficient and flexible. Jeremiah worked directly for another IT manager, but was 'on loan' to me on numerous occasions. Because of his versatility, we were able to have him shift gears often, sometimes assisting with students' personal equipment, university owned computer equipment, or networking equipment and infrastructure. Jeremiah was always a pleasure to work with. He was always enthusiastic and energetic, and he contributed much to a fun and relaxed workgroup structure.