Experience

VConnect.com

• Nigeria
• Information Technology & Services
• 1 - 100 Employee

• • Nov 2017 - Present

  • Responsible for answering customer queries, problem solving and providing detailed info Assisted in the training of new customer service representatives and associates.• Organized the workflow to meet customer timeframes• Customer Care Assistant• Receiving customer’s calls for enquiries, complaints, opinions etc and solve them or direct them to relevant departments for solutions• Working cooperatively with key team members, clients and vendors

• • Jan 2015 - Present

  • Answering calls, taking messages and handling correspondence• Maintaining diaries and arranging appointments• Typing, preparing and collating reports• Filing• Acting as a receptionist and/or meeting and greeting clients

• • Sep 2013 - Present

  Uploading the information into company's online directory for the company's client business exposure.Introducing the company to individuals, business owners, explaining the company's services and how they can benefit from the company through phone call.verifying thier business name, address, products and services they render.Link various buyers with accurate company information.

• • Apr 2014 - Oct 2015

  Writes and posts content online; maintains company web pageTaking photos of clients' product and uploading it on the company's webpageModerates content as it is contributed to the website by external sources


Heminingways Safaris Africa
• 1 - 100 Employee
• Sales and Telemarketing Executive

  • Jan 2012 - Nov 2012

Golden Penny Pasta Company (Flour Mills Nigeria Plc)
• Quality Control (Laboratory Assistant

  • Jun 2009 - Dec 2009